Golf, gardening, horseback riding, and my grandchildren
Christine Betsy
Tabernacle,NJ
Summary
Dedicated Account Manager specializing in client management, issue resolution, and relationship-building. Skilled at maximizing repeat business opportunities and driving revenue growth. Proficient in identifying customer needs, providing tailored solutions, and closing deals effectively. Skilled in communication, negotiation, and problem-solving. Strong team player with a proactive approach and a dedication to achieving targets.
Experienced in effectively promoting products and increasing revenue by connecting with customers and delivering sales recommendations. Skilled in organizing displays, restocking shelves, and providing knowledgeable assistance to in-store customers. Committed to enhancing store loyalty through exceptional support.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Account Manager
ProSource Wholesale of South Jersey
West Berlin, NJ
12.2018 - 12.2023
- Managed more than 150 accounts simultaneously, providing exceptional customer service
- Achieved an 80% client retention rate through strategic pricing negotiations
- Built effective relationships with business representatives to discover needs and provide solutions
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Resolved customer complaints in a timely manner.
In Home Design Consultant
Calico
Cherry Hill, NJ
12.2016 - 04.2018
- Executed beginning stages of research through assessment and client consultation.
- Addressed client requests by telephone and email
- Processed customer orders using proprietary software.
Interior Designer
Atlas Interior Home Fashions
Marlton, NJ
03.2013 - 05.2016
- Chosen optimal materials and products to fit project specifications.
- Tracked orders from initiation to finalization.
- Facilitated professional discussions with clients about their artistic visions
Administrative Assistant/ Property Management
Friedman Realty Group Inc.
Gibbsboro, NJ
04.2011 - 08.2013
- Coordinated with vendors and contractors to receive orders
- Handled telephone inquiries from clients, vendors and public
- Monitored resolution progress to ensure timely completion
- Maintained accurate logs of documentation
- Welcomed guests professionally, addressing their questions promptly
Real Estate Consultant/Assistant
JMB Properties
Milltown, NJ
07.2009 - 04.2011
- Assisted and consulted with realtor on project renovations and product selections.
Home Caregiver
Parent Help
Marlton, NJ
01.2008 - 01.2011
- Managed at-home support for elderly parent with dementia
- Supervised daily activities and provided assistance when needed. Administered medications.
Sr. Interior Designer
Kroungolds Furniture
Marlton, NJ
01.2005 - 01.2008
- Extended business prospects through exceptional client engagement
- Conceptualized and executed creative designs for high-profile clients
- Developed presentations highlighting design concepts
Custom Department Manager
Huffman Koos
River Edge, NJ
01.1991 - 01.1996
- Achieved annual 10% sales growth across ten store locations through effective marketing strategies
- Managed daily operations, ensuring efficient workflow and productivity.
- Collaborated with other departments to ensure smooth flow of operations across multiple teams.
- Oversaw merchandising and display efforts, enhancing product visibility and appeal.
- Analyzed competitors and market trends to identify opportunities for growth and differentiation.
- Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.
- Attended trade shows, seminars or conferences related to interior designing industry.
Interior Design Assistant
Pereaux Interior Design
Summit, NJ
01.1989 - 01.1991
- Assisted lead designer with project management tasks including scheduling appointments, ordering materials and coordinating tradespeople.
- Researched and sourced interior design materials for clients, such as furniture, fabrics, wallpapers, lighting fixtures and accessories.
- Responsible for showroom displays and sales.
Sr. Interior Designer
Greenbaum Interiors
Tabernacle, NJ
1997 - 2004
- Provided in-home consultations to prospective clients to gather ideas and promote design services.
- Selected furniture, light fixtures and accessories to create unique and inviting rooms to meet customer vision.
- Created comprehensive presentations showcasing design elements for client meetings
- Collaborated with contractors and other professionals to ensure project completion within budget and timeline.
- Oversaw design projects from conception to completion.
- Monitored installation activities at the job site ensuring accuracy as per plan.
- Inspected completed projects to verify that all work was done according to specifications.
- Participated in trade shows, seminars or conferences related to interior designing industry.
Education
Certificate Of Interior Design - Interior Design
Berkeley College Of Business
Waldwick, NJ1991
Adjunct Faculty
Bergen County Community CollegeSkills
- Account development
- Account oversight
- Customer service
- Sales reporting
- Oral and written communication
- Mentoring and coaching
- Collaborating with designers
- Product knowledge
- Products and services
- Checking quotes
- Customer rapport
- Client development
- Vendor management
- Sales
- Outbound telephone marketing
- Order processing
- Systems and software programs
- Account management
- Key account generation
- Customer relationships
- Upsell opportunities
- Customer Service
Certification
- Berkeley College of Business, Waldwick, NJ
References
References available upon request.
Work Preference
Work Type
Part TimeWork Location
RemoteHybridImportant To Me
Flexible work hoursWork-life balanceWork from home optionPaid time offPaid sick leave4-day work weekStock Options / Equity / Profit SharingInterests
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Account Manager
ProSource Wholesale of South Jersey
12.2018 - 12.2023
In Home Design Consultant
Calico
12.2016 - 04.2018
Interior Designer
Atlas Interior Home Fashions
03.2013 - 05.2016
Administrative Assistant/ Property Management
Friedman Realty Group Inc.
04.2011 - 08.2013
Real Estate Consultant/Assistant
JMB Properties
07.2009 - 04.2011
Home Caregiver
Parent Help
01.2008 - 01.2011
Sr. Interior Designer
Kroungolds Furniture
01.2005 - 01.2008
Custom Department Manager
Huffman Koos
01.1991 - 01.1996
Interior Design Assistant
Pereaux Interior Design
01.1989 - 01.1991
Sr. Interior Designer
Greenbaum Interiors
1997 - 2004
Certificate Of Interior Design - Interior Design
Berkeley College Of Business
Adjunct Faculty
- Berkeley College of Business, Waldwick, NJ
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