Christine Bezazian

This position was more Project Management than Customer Service and can be discussed in more detail upon request.

• Handled various accounts on a daily basis, receiving an ample amount of purchase orders from customers and prepared them for Order Entry.
• Worked closely with the sales team to ensure all projects were moving along accordingly and all customers would be left satisfied.
• Received "new art" from customers, along with their PO, and entered these into ArtWorks so that the Art Department could begin creating these new labels for the customers.
• Worked very closely with the Art Department, Production Team, Scheduling Team, and Shipping Department to ensure all projects were running accurately and on time.
• Answered all customers inquiries and emails in timely manner and ensured they were aware of any delays.

• Reviewed reports created by engineers to ensure they were up to standard for UL/cUL certification.

• Answered incoming calls and transferred them to the correct department.
• Filled incoming sample orders and assisted with filling incoming purchase orders.
• Worked with the warehouse to make sure there was enough stock to fill orders.

• Handled a vast amount of orders for the 20 accounts assigned to me and communicated throughout the day with buyers, brokers, and customers via email and phone.
• Tracked orders and sent daily updates on location of product.
• Provided BOL's for customers when needed.
• Used Citrix and EDI to accurately create labels for incoming PO's.
• Closely worked with logistics to make sure the trucks carrying the product arrived on time and to the correct locations.
• Worked daily with the warehouse to ensure orders were correctly picked and staged, as well as updated them with necessary revisions.
• Efficiently resolved any customer related issues.
• Created close relationships with customers, buyers, and brokers.

• Answered general incoming phone calls and directs them to the corresponding department
• Used Microsoft Office and other software by NeoPost/Quadiant to print, fold, and put postage on
  thousands of documents a day with precision and concentration.
• Can efficiently run NeoPost’s IS 6000 postage machine and DS-200i folding machines.
• Received, sorted, and delivered daily mail throughout the office.
• Received all incoming packages and was responsible for outgoing packages.
• Stocked and ordered office supplies when needed.
• WAGE ADMIN – maintained wage dept. as well as the collections dept.
• Kept up with the employers of the customers who fell behind on their payments and were now in the garnishment stage of collections.
• Notified the employer to begin garnishing the customer's paychecks and transferred customers back to collections if they were now able to make the payments.
• Worked with the rest of my wage administration team to meet goals and keep calls up.

• Front desk receptionist for a flourishing sales office at their new downtown location.
• Managed inventory of lobby supplies and materials, ensuring adequate stock levels were maintained at all times for seamless daily operations.
• Maintained a welcoming atmosphere for all guests, contributing to positive reviews and repeat visits.
• Monitored activity within the lobby area to proactively address any potential issues or concerns before they escalated into larger problems.
• Scheduled sales meetings and booked conference rooms for salesmen and their clients.
• Catered and arranged breakfast and/or lunch for the salesmen and their clients upon request.
• Responsible for all inbound and outbound UPS/FedEx packages and mail.
• Assisted in operating Cisco’s DX180 and MX800D

• Read stories to the children and taught them painting, drawing, and crafts.
• Provided a variety of materials for children to explore, learn, and grow in educational activities and imaginative play.
• Created an infant area, toddler area, and preschool area of play within the daycare.
• Carefully monitored children’s play activities.
• Incorporated music and art activities to encourage creativity and expression.
• Maintained daily records of activities, behaviors, meals, and naps.
• Communicated with children’s parents and guardians about daily activities, behaviors, and
  obstacles.
• Maintained developmentally appropriate environment.
• Maintained developmentally appropriate environment.

• Operated cash register to process customer transactions.
• Enhanced customer satisfaction by providing exceptional service and product knowledge.
• Aided in the achievement of store sales targets by upselling products and suggesting add-ons to customers' purchases.
• Assisted with visual merchandising execution, improving overall presentation standards within the softlines section.

• Enhanced customer satisfaction by providing efficient and friendly service during checkout.
• Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
• Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
• Handled high volumes of transactions with accuracy, contributing to overall store sales goals.

• Conducted phone interviews to assess applicants relevant knowledge on products.
• Set appointments for qualifying applicants to visit the facility for testing on new products.
• Met with applicants and conducted face to face interviews.
• Assisted in data entry.