Summary
Overview
Work History
Education
Skills
Timeline
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Christine Bildstein

Pottstown,PA

Summary

Proven leader and effective communicator, adept in problem-solving and critical thinking, honed at Jefferson Health System. Excelled in creating training programs at Vanguard, boosting staff competencies by 30%. Skilled in customer service and computer applications, consistently enhancing operational efficiency and client satisfaction.

Overview

35
35
years of professional experience

Work History

PSA

Jefferson Health System
11.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Developed and maintained courteous and effective working relationships.
  • Excellent communication skills, both verbal and written.

Secretary

Archdiocese of Philadelphia
02.2003 - 06.2013
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Managed executive calendars, scheduling appointments and meetings to optimize time management.
  • Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.

Administrative and Training Coordinator

Vanguard
01.1990 - 07.2001
  • Maintained accurate records of employee participation in training events, tracking progress towards learning objectives.
  • Collaborated with department managers to design customized training plans aligned with organizational goals.
  • Coordinated logistics for training events, including scheduling facilities, securing necessary equipment, and managing participant registration.
  • Provided ongoing coaching and mentoring support for employees seeking professional growth and development.
  • Developed engaging instructional materials, including presentations, handouts, and interactive activities.
  • Evaluated the effectiveness of training initiatives, making adjustments as needed to optimize results.
  • Promoted a culture of continuous learning within the organization by encouraging employee engagement in training opportunities.
  • Enhanced employee performance by developing and implementing comprehensive training programs.
  • Led cross-functional teams comprised of subject matter experts to create collaborative solutions addressing complex organizational challenges through targeted skills development efforts.
  • Spearheaded internal certification programs that increased staff competencies in key areas such as project management or leadership skills.

Office Manager

Linen Company
09.1994 - 12.1994
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
  • Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
  • Developed and enforced office policies that aligned with company values and regulatory requirements, maintaining compliance.
  • Increased customer satisfaction by developing effective client feedback system that led to service improvements.

Education

Bachelor of Arts - Business Administration And Management

Wilkes University
Wilkes-Barre, PA
05-1989

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking Abilities
  • Excellent communication
  • Critical thinking
  • Computer skills
  • Active listening
  • Organization and time management
  • Decision-making
  • Problem resolution

Timeline

PSA

Jefferson Health System
11.2024 - Current

Secretary

Archdiocese of Philadelphia
02.2003 - 06.2013

Office Manager

Linen Company
09.1994 - 12.1994

Administrative and Training Coordinator

Vanguard
01.1990 - 07.2001

Bachelor of Arts - Business Administration And Management

Wilkes University

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Christine Bildstein