Christine Blum
Murrieta,CA
Summary
Adept at driving sales and enhancing brand awareness, I leveraged strong communication skills and problem-solving abilities at Dicks Sporting Goods to significantly boost team performance and customer satisfaction. My expertise in store operations and a track record of implementing effective pricing strategies at WinCo Foods underscore a commitment to excellence and teamwork. Knowledgeable buyer with solid foundation in procurement and vendor management. Successfully negotiated favorable terms and streamlined purchasing processes to enhance operational efficiency. Demonstrated ability in cost analysis and inventory control, ensuring optimal stock levels and budget adherence.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Apparel Team Lead
Dicks Sporting Goods
08.2022 - Current
- Provided superior customer service leadership by greeting and assisting customers.
- Followed company work processes to receive, open and unpack boxes, cartons and totes, stock merchandise, restock and rotate merchandise on shelves and build merchandise displays.
- Assisted in implementation and maintenance of planograms.
- Analyzed sales reports to identify trends, adjusting merchandise presentation strategies as needed to maximize revenue potential.
- Boosted sales performance through regular team training sessions on effective selling techniques and product features.
- Operated cash register and scanner to itemize and total customers' purchases, collect payment from customers and make change and bag merchandise.
- Coordinated seasonal floor sets to ensure timely transitions between collections while minimizing disruption to the shopping experience.
- Fostered a positive work environment by consistently recognizing exceptional performance within the apparel department.
- Enhanced overall store appearance by maintaining clean, organized displays and ensuring merchandise was properly stocked.
- Opened and closed store under specific direction of store manager.
- Implemented loss prevention strategies to minimize shrinkage, resulting in reduced inventory discrepancies and increased profitability.
- Resolved customer complaints promptly, ensuring satisfaction while maintaining a positive brand image for the company.
Pricing Specialist, Store Receiver
WinCo Foods
06.2012 - 09.2023
- Reviewed historical sales data to identify trends and inform future pricing decisions, ensuring alignment with overall business strategy.
- Collaborated with sales and th management teams to establish competitive pricing strategies, resulting in increased market share.
- Developed customized pricing solutions to meet customer needs, fostering long-term business relationships.
- Provided training and support to junior team members, ensuring they were equipped with the necessary skills and knowledge to succeed in their roles as pricing specialists.
- Achieved increased customer satisfaction by implementing strategic pricing solutions for complex projects.
- Evaluated competitor prices and offerings, identifying opportunities for differentiation and value creation.
- Provided expert guidance on pricing best practices, leading to more effective decision-making across the organization.
- Established a system of regular price audits and reviews to maintain accuracy, consistency, and competitiveness in the store.
- Maintained a clean and organized receiving area, enhancing workflow and productivity.
- Unloaded pallets and deliveries and organized products in warehouse.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Reduced errors in received shipments by conducting thorough inspections and ensuring accurate documentation.
- Placed, tagged, and secured merchandise in diverse designated areas.
- Expedited returns of damaged or incorrect items to suppliers, ensuring timely resolution of issues.
- Improved communication with vendors, resulting in better coordination of incoming shipments.
- Coordinated with other departments for seamless integration of received goods into various operations.
- Assisted in resolving discrepancies between purchase orders and delivered goods promptly, minimizing negative impacts on business operations.
- Established strong relationships with vendors, leading to improved order accuracy and delivery times.
- Used pallet jacks and forklift to load and unloaded goods from trucks and containers.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
Education
General Education, Architecture
Orange Coast College
Costa Mesa, CAAssociate of Arts - Accounting, Business Management, Marketing, HR
Fresno City College
Fresno, CA07-2024
Associate of Arts - Fashion Design, Fashion Merchandising
Palomar College
San Marcos, CA12-2014
Bachelor of Arts - Interior Design
Art Institute of OC
Santa Ana, CA07-2006
Skills
- Store operations
- Brand awareness
- Teamwork
- Customer service
- Problem-solving
- Honest and dependable
- Time management
- Attention to detail
- Strong communication and interpersonal skills
- Organizational skills
Certification
Certificate in Human Resources, Marketing, Retail Management, Accounting, Fashion Buyer, Fashion Designer, Fashion Merchandiser.
Timeline
Apparel Team Lead
Dicks Sporting Goods
08.2022 - Current
Pricing Specialist, Store Receiver
WinCo Foods
06.2012 - 09.2023
General Education, Architecture
Orange Coast College
Associate of Arts - Accounting, Business Management, Marketing, HR
Fresno City College
Associate of Arts - Fashion Design, Fashion Merchandising
Palomar College
Bachelor of Arts - Interior Design
Art Institute of OC
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