PAMELA C. BOWERS, LCSW
Chicago,IL
Summary
Motivated Social Worker with comprehensive knowledge of social justice issues and systems affecting marginalized communities. Passionate about developing and facilitating programs to support communities in need. Collaborative and analytical advocate builds strategic partnerships, advocate for clients, and advance change for communities in need.
Overview
10
10
years of professional experience
Work History
Clinical Therapist
Desired Solutions & More
09.2022 - Current
- Interviewed approximately 40 consumers and their social support system to complete initial psychosocial evaluation
- Assists consumers in social support in coping with maladaptive behaviors, stress, disabilities, and illnesses
- Provided information, education to consumers and their social support on community resources and options appropriate to the age of the patients served
- Make referrals to community agencies as needed (Loaves & Fishes, Dept of Social Services and Crisis Ministry.)
- Reported suspected cases of child & adult abuse/neglect/exploitation
- Serves as liaison between hospital, consumers social support system and Department of Social Services during evaluation/investigation
- Assist clients as advocates for benefits, housing needs to include evictions, landlord negotiations and access to community resources
- Document all client interaction in the Homeless Management Information System (HMIS) database and other case files and maintain accurate paperwork/reports
- Utilized evidence-based interventions in individual therapy sessions, tailoring techniques to each patient''s unique needs.
- Planned and organized individual, family and group therapy for patients ranging in ages and issues.
- Facilitated group therapy sessions, fostering a supportive environment for patients to share experiences and develop coping skills.
- Evaluated treatment effectiveness through ongoing assessment, refining interventions to better meet patient needs and facilitate lasting change.
- Delivered quality, comprehensive and well-integrated clinical services in alignment with patient needs.
Licensed Clinical Social Worker
AMN Healthcare
10.2024 - 05.2025
- Improved client outcomes by implementing evidence-based therapeutic interventions.
- Conducted 37 therapy sessions each week.
- Developed psychoeducational materials to educate clients on mental health topics, promoting self-awareness and understanding.
- Delivered culturally sensitive counseling services, fostering inclusivity and respect within diverse client populations.
- Maintained timely documentation of client progress, ensuring high-quality care and adherence to ethical guidelines.
- Provided crisis intervention services, stabilizing clients experiencing acute symptoms or distress.
- Solved problems related to abrupt changes in discharge, coordinated updates and communicated discharge plans.
- Facilitated smooth transfers between hospital departments, minimizing delays in patient care during transition periods.
- Established strong relationships with community agencies, enabling effective coordination of post-discharge support services.
- Assisted bereaved family members with grief support services, connecting them to community resources when needed.
- Collaborated with interdisciplinary team members to provide comprehensive patient care.
- Promoted the integration of self-care practices and stress management techniques among clients, fostering resilience and overall wellbeing.
- Advocated for client needs within interdisciplinary team meetings, ensuring adequate representation and access to necessary resources.
Outpatient School Based Therapist
Family First Communities
08.2022 - 05.2025
- Managed approximately 50 students weekly in a school base setting.
- Provided psychotherapeutic services to clients and families in a school base setting
- Provided Individual, group, or family therapy to identified/assigned/ clients
- Reported directly to Clinical Director
- Conducted comprehensive assessments to identify students'' needs and develop appropriate treatment plans accordingly.
- Facilitated the development of coping mechanisms for students experiencing stress or anxiety, enhancing their overall well-being and academic success.
- Developed strong rapport with students by actively listening and empathizing with their concerns, fostering trust in therapeutic relationships.
- Served as a liaison between school staff and families, ensuring seamless communication regarding students'' mental health needs and progress.
- Conducted individual and group therapy sessions to support students' emotional and behavioral needs.
- Collaborated with educators and parents to develop tailored intervention plans for at-risk students.
- Utilized evidence-based therapeutic techniques to enhance student coping skills and resilience.
- Assessed student progress and adjusted treatment strategies to ensure optimal outcomes.
Outpatient Therapist
New Leaf Adolescent Care, Inc.
10.2017 - 09.2022
- Maintained client caseload of 30 individuals and couples per week and developed proper treatment plans
- Provided school base outpatient therapy at Charlotte Mecklenburg school system
- Provided counseling/support/education to consumers and their social support system
- Assists consumers in social support in coping with maladaptive behaviors, stress, disability, and illnesses
- Worked collaboratively with the consumer and their support system to establish and implement goals for plan of care to meets the patient's identified psychosocial needs
- Participated in agency care planning meetings
- Provided information, education to consumers and their social support on community resources and options appropriate to the age of the patients served
- Make referrals to community agencies as needed
- (Loaves & Fishes, Dept of Social Services and Crisis Ministry.)
- Reported suspected cases of child & adult abuse/neglect/exploitation
- Serves as liaison between hospital, consumers social support system and Department of Social Services during evaluation/investigation
- Conducted individual and group therapy sessions to support adolescent mental health needs.
- Developed and implemented treatment plans tailored to client goals and progress.
- Utilized evidence-based therapeutic techniques to facilitate behavioral change and growth.
City ESG Collaborative Case Manager
Supportive Housing Communities
02.2021 - 07.2022
- Make referrals to supportive services in the community as appropriate and support client in navigating this process
- Conduct initial assessment and screening to all potential clients to determine eligibility
- Work directly with Coordinated Entry Specialist, Street Outreach and Mecklenburg County
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Coordinated individualized service plans for clients to enhance housing stability and self-sufficiency.
- Conducted comprehensive assessments to identify client needs and develop tailored support strategies.
- Facilitated access to community resources, including mental health services, employment programs, and financial assistance.
- Monitored client progress through regular follow-ups and adjusted care plans based on evolving circumstances.
Soars Benefit Specialist
Supportive Housing Communities
02.2020 - 02.2021
- Initiate paperwork with consumers by filing initial documentation of representation with SSA office
- Assist individuals applying for disability benefits using the SOAR components
- Complete interviews with consumers to gather information to complete SSI/SSDI applications
- Gather medical records and other information to complete SSI/SSDI applications
- Write SOAR Medical Summary Reports for consumer applications
- Coordinate visits to medical doctors, psychiatrists, and other specialists to obtain evidence for case
Behavioral Health Technician
Carolina Medical Center
08.2015 - 10.2017
- Monitored patient behavior and vital signs to ensure safety and well-being.
- Interacted with patients therapeutically
- Assisted, initiates, and participates in social and recreational activities, group therapy, patient teaching groups, and other group activities
- Used CPI techniques appropriately
- Participated in unit-based process improvement activities
- Responds to patients with empathy, maintaining their dignity and confidentiality
- Conducted client rounds to check on residents.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Developed therapeutic relationships with patients to promote engagement in treatment.
- Implemented therapeutic activities that promoted skill-building, self-awareness, and healthy coping mechanisms.
- Searched resident belongings prior to and during stays.
Qualified Mental Health Professional
OneCare Behavioral Health Services
09.2015 - 08.2017
- Collaborated with multidisciplinary teams to enhance patient care and service delivery.
- Refer patient, client, or family to community resources for housing or treatment
- Assist in recovery from mental or physical illness, following through to ensure service efficacy
- Implemented evidence-based interventions to improve client outcomes and support recovery.
Education
Master of Science - Social WSOEK
Johnson C. Smith University
Charlotte, NC05.2017
Bachelor of Social Work - Social Work
Johnson C. Smith University
Charlotte, NC05.2015
Skills
- CPR/First Aid certified
- Strengths-based solution-focused therapy
- Licensed Clinical Social Worker
- Psychosocial assessments
- Multicultural competence
- Self-esteem building
- Anxiety treatment
- Relaxation techniques
- Clinical documentation
- Ethics and confidentiality
- Depression treatment
Timeline
Licensed Clinical Social Worker
AMN Healthcare
10.2024 - 05.2025
Clinical Therapist
Desired Solutions & More
09.2022 - Current
Outpatient School Based Therapist
Family First Communities
08.2022 - 05.2025
City ESG Collaborative Case Manager
Supportive Housing Communities
02.2021 - 07.2022
Soars Benefit Specialist
Supportive Housing Communities
02.2020 - 02.2021
Outpatient Therapist
New Leaf Adolescent Care, Inc.
10.2017 - 09.2022
Qualified Mental Health Professional
OneCare Behavioral Health Services
09.2015 - 08.2017
Behavioral Health Technician
Carolina Medical Center
08.2015 - 10.2017
Master of Science - Social WSOEK
Johnson C. Smith University
Bachelor of Social Work - Social Work
Johnson C. Smith University
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