Christine Boyle
Flagler Beach
Summary
Dynamic Medical Billing Specialist with proven success at Thrive Medical Billing, enhancing revenue cycle efficiency and resolving complex claims. Proficient in ICD-10 coding and denial management, I excel in fostering strong client relationships and delivering exceptional customer service, driving timely reimbursements and optimizing billing processes for improved cash flow.
Overview
15
15
years of professional experience
Work History
Revenue Cycle Manager
Thrive Medical Billing
Flagler Beach, FL
07.2017 - Current
- Streamlined claim processing for faster payments by maintaining accurate patient records and insurance information.
- Analyzed revenue cycle data to identify trends and improve collections efficiency.
- Collaborated with clinical teams to ensure accurate coding and documentation practices.
- Trained new staff on revenue cycle protocols and best practices for compliance.
- Implemented process improvements that reduced accounts receivable aging significantly.
- Led cross-departmental initiatives to optimize patient financial experience and satisfaction.
- Educated patients about their financial responsibilities and available payment options, helping reduce unpaid accounts receivable balances.
- Maintained 98% collections average.
Medical Biller
Advent Health Daytona Beach
Daytona Beach, FL
02.2013 - 05.2017
- Responsible for eight individual Primary Care Providers.
- Reduced claim denials by meticulously reviewing patient insurance information and coding practices.
- Implemented quality control measures to identify potential errors before submitting claims, reducing rejections significantly.
- Enhanced revenue collections for the medical practices with diligent follow-ups on unpaid claims.
- Reconciled accounts receivable to general ledger.
- Generated monthly billing and posting reports for management review.
- Acted as liaison between practices and Athena during initial integration process.
Medical Biller
Family First Health Center
Port Orange, FL
02.2011 - 12.2013
- Led project to digitize paper billing records, improving data retrieval times and reducing physical storage needs.
- Orchestrated transition to ICD-10 coding system, minimizing disruptions to billing operations.
Education
Bachelor of Science - Accounting And Finance
Chatahootchie Technical College
Atlanta GASkills
- Payment posting
- Claim submission
- Insurance verification
- Denial management
- Medicare and medicaid processes
- Collections management
- Disability claims process
- eClinical, Athena, Epic, Meditech, Medisoft, Cerner, Nextgen, Practice Fusion, Beta System, Change Healthcare, Waystar, Tebra software applications proficiency
- Quality-oriented team player
- Insurance billing
- Claims review
- Teamwork and collaboration
- Patient collections
- Account reconciliation
- Knowledgeable in Microsoft, Excel
- Multitasking and organization
- Payer contracts
- Chart auditing
- 55 WPM
- CPT code modifiers
- Database systems
Timeline
Revenue Cycle Manager
Thrive Medical Billing
07.2017 - Current
Medical Biller
Advent Health Daytona Beach
02.2013 - 05.2017
Medical Biller
Family First Health Center
02.2011 - 12.2013
Bachelor of Science - Accounting And Finance
Chatahootchie Technical College