Hardworking physician leader with 19 years of experience in Pediatric Urgent care. Strong back ground in leadership and quality improvement. Dedicated to the care of children and following best practice guidelines. Experience in virtual care with positive patient experience feedback. Recently nominated and a finalist for the MultiCare Servant leader award. Currently working 60 hours in leadership/clinical position. Looking to transition to a full time virtual care position. Clean file and will obtain license in any state needed.
Overview
28
28
years of professional experience
Work History
Pediatric Virtual Urgent Care
01.2020 - Current
Examined patients and recorded medical histories to use in health assessments and help determine conditions.
Attended continuing education courses to stay current on best practices in the field.
Kept patient information confidential and respected patients' rights to privacy according to HIPAA requirements.
Mary Bridge Children’s Hospital Urgent Care Medical Director
Mary Bridge Children's Hospital
Tacoma, WA
01.2018 - Current
Currently supervise 30 providers and manage 5 pediatric urgent cares
Supervise APP Mentorship Program within Mary Bridge ED
Partner with administration dyads in the operation and management of all Mary Bridge Urgent Cares
Quality oversight/policy and procedure review for all sites
Chart review of APPs working in all locations
Manage provider schedule and vacation requests for all 5 urgent care offerings
Schedule APPs into the Mary Bridge Emergency Department
Review all urgent care quality incident reports-provide follow up and trending as needed
Identified opportunities for improving operational efficiency.
Managed administrative functions like cost management, utilization reviews, quality assurance and medical protocol development.
Monitored performance of health care providers against established standards.
Developed protocols and policies to ensure quality patient care.
Evaluated new technologies for potential use in providing healthcare services.
Performed administrative duties such as budgeting, scheduling, and payroll management.
Maintained good communication between department heads, medical staff and governing boards by attending board meetings and synchronizing interdepartmental functioning.
Urgent Care Physician Woodcreek Pediatrics/Mary Bridge
01.2004 - Current
MHS Credentials Committee Member
01.2019 - Current
MHS ambulatory credentialling with monthly meetings.
WPMB Comp Committee Member
01.2018 - Current
Attend ad hoc meetings to review provider compensation and financial performance
Annually review and set WPMB quality metric compensation plan.
WPMB Strategic Planning Committee
01.2018 - Current
Attend ad hoc meetings to discuss expansion of clinics or services within WPMB
Attend weekly project meetings on new building plans.
WPMB Board Member
01.2018 - Current
MHS representative of 8-member board that manages WPMB division
Attend monthly meetings and complete task work as assigned.
Monthly safety meetings reviewing physical plant and operational safety
OSHA provider supervisor for committee.
Mary Bridge Referral 4 DX physician consultant
01.2021 - 01.2022
Serve as consulting provider for leadership group working on Mary Bridge referrals.
MHS COVID Lab Subcommittee
01.2020 - 01.2021
Created COVID and resp testing guidelines
Discuss and review COVID testing options and resources with lab leadership.
WPMB COVID Committee Member
01.2020 - 01.2021
Review WPMB plans and response to COVID adjusting operational approach to patient care as needed to meet demands of pandemic changes (schedule, facility management, PPE etc.)
Weekly meetings transitioned to biweekly meetings in 2021.
EMR Physician Lead-Informatics Centricity
Woodcreek Pediatrics
01.2010 - 01.2021
Supervised Woodcreek clinical EMR project work
Conducted monthly EMR Team meetings with Woodcreek EMR team and MHS IS&T representation
Communicated with Woodcreek end users necessary EMR policies, procedures, and tip sheets
Bring end user questions to committee and IS&T as needed
Completed EPIC Physician Builder Basic and Advanced training courses
Working on certification projects
Provided clinical oversight, informatics work and education for Meaningful use attestation
Provided analytic review for quality contracting (USFHP)
Centricity Clinical Project lead 2010-2020
Speaker at Centricity Live and member of GE Centricity work groups 2014-2017.
Woodcreek Healthcare/WPMB Assistant Lab Director
01.2011 - 01.2020
Review and approve all lab documents created by lab RN manager
Review additional documentation as needed for annual WADOH lab inspection
Review proficiency testing and other state documents as needed.
Woodcreek Pediatric’s Convenience Care Medical Director
01.2004 - 01.2018
Supervise Woodcreek Provider Service’s OSHA RN, reviewing, editing, and approving all WPS OSHA and safety documents
Review identified OSHA concerns and assist with implementing solutions
Attend monthly Safety Committee meetings
Serve as ordering provider for new hire employee health lab orders when needed.
Woodcreek Healthcare Provider Employee Health Manager
01.2012 - 01.2017
Review, draft and edit employee health vaccination policies
Review immunization documentation on providers
Maintain immunization records for providers.
Physician Shelton Family Medicine, in Shelton, Washington
01.1996 - 01.2004
Practiced full scope of family medicine
Geriatrics- including nursing home admissions and follow up
Adult care -including admission and follow up for medical surgical and intensive care unit patients (no hospitalists)
Pediatric care- including admissions, daily rounding, with newborn nursery rounding and being present at deliveries
Obstetrics which included deliveries and serving as first assist in c-sections.
Chief of Staff, Mason General Hospital, Shelton, Washington
01.2003 - 01.2004
Assistant Chief of Staff, Mason General Hospital
01.2002 - 01.2003
Med Executive Committee
01.2001 - 01.2004
Chief of Peer Review, Mason General Hospital
01.2001 - 01.2002
Chief of Credentials Committee, Mason General Hospital, Shelton, Washington
01.2000 - 01.2001
Member Credentials Committee, Mason General Hospital, Shelton, Washington
01.1999 - 01.2000
Education
Undergraduate Education, Graduated with BS in Microbiology/Immunology - Microbiology And Immunology
University of Washington
Seattle, WA
06.1988
M.D. -
Loma Linda University
Loma Linda, California
07.1993
Residency, AAFP -
Florida Hospital
07.1996
Education Additions, Certified as HRO Trainer -
12.2021
Education Additions, Speed of Trust Training -
12.2021
Education Additions, Physician Builder EPIC Training Basic 150 -
12.2021
Education Additions, Physician Builder EPIC Training Advanced 160 -
12.2021
Education Additions, The Four Disciplines of Execution Training (4DX) -
12.2020
Education Additions, Highly Reliable Organization (HRO) Training Leadership and Basic -
12.2020
Education Additions, WSMA Leadership Training -
12.2018
Education Additions, WSMA Dyad Training -
12.2018
Skills
Patient Management
Virtual Care Experience
Clinic Administration
Strategic Planning
Improving Clinical Quality Outcomes
Patient Care
Staff Development
Clinical Quality Improvement
Patient Relationship Management
Clinical Education
Affiliations
AAFP
WSMA
UCAOA
APP UC SECTION AFFILIATE
Accreditations
Board Certified American Academy of Family Physicians since 1996
Hobbies and Interests
Piano
Singing
Lego
Travel
References
Available upon requests
Accomplishments
2023 Finalist in the MultiCare Servant Leader Award
2023 Olympia Best of South Sound Urgent Care Award for Mary Bridge Urgent Cares
Intern of the Year
Chief Resident
Timeline
Mary Bridge Referral 4 DX physician consultant
01.2021 - 01.2022
Pediatric Virtual Urgent Care
01.2020 - Current
MHS COVID Lab Subcommittee
01.2020 - 01.2021
WPMB COVID Committee Member
01.2020 - 01.2021
MHS Credentials Committee Member
01.2019 - Current
Mary Bridge Children’s Hospital Urgent Care Medical Director