Christine Breaux
Kenner,LA
Summary
Billing Specialist with background in managing complex billing systems, ensuring accurate invoicing and maintaining financial records. Strengths include deep understanding of accounting procedures, proficiency in billing software, and ability to handle high volume workloads efficiently. Previous roles involved proactively resolving billing issues, improving internal tracking processes, and contributing to successful audits.
Overview
19
19
years of professional experience
Work History
Accounts Receivable Specialist - Team Manager
Worldwide Express
04.2019 - 10.2025
- Oversaw billing operations, ensuring accuracy and compliance with company policies.
- Processed high-volume invoices, ensuring accuracy and compliance with company policies.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Implemented process improvements to streamline billing workflows, resulting in increased operational efficiency.
- Managed customer inquiries regarding billing issues, resolving them promptly to improve client satisfaction.
- Trained new staff on invoicing procedures and best practices, enhancing overall team operational efficiency.
Customer Service Representative
Gulf Coast Shippers - Unishippers
09.2006 - 04.2019
- Managed high-volume calls while delivering exceptional service and maintaining high customer satisfaction levels.
- Resolved customer inquiries using effective communication and problem-solving to ensure customer satisfaction.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Trained new staff on customer engagement strategies and company policies to ensure consistency in service quality.
- Collaborated with team members to streamline processes, improving efficiency in service delivery.
Education
High School Diploma -
Bonnabel High School
Kenner, LASkills
- Billing software
- Invoice processing
- Accounts reconciliation
- Microsoft Office applications
- Multitasking
- Decision-making
- Customer service
Timeline
Accounts Receivable Specialist - Team Manager
Worldwide Express
04.2019 - 10.2025
Customer Service Representative
Gulf Coast Shippers - Unishippers
09.2006 - 04.2019
High School Diploma -
Bonnabel High School