Christine Brewer
Henderson,NV
Summary
Experienced in practice management, enhancing operational efficiency, and improving patient care. Utilizes effective leadership and project management skills to streamline workflows and ensure compliance with healthcare standards. Proven track record of fostering collaborative environments and achieving high standards in practice administration.
Overview
20
20
years of professional experience
Work History
Practice Administrator
AesthetiCare: Cosmetic Surgery Orange County CA
03.2023 - 03.2025
- Managed all functions including scheduling of patients and Staffing for a Medicare Certified Ambulatory Surgery Center.
- Coordinated with spa staff to ensure exceptional customer service and satisfaction.
- Ensured compliance with industry regulations, maintaining up-to-date licensing, certifications, and insurance policies for all practitioners.
- Developed and implemented marketing and promotional strategies to increase awareness of surgery center and spa and attract new customers.
- Oversaw inventory management, ensuring availability of supplies and equipment.
- Optimized staff scheduling to ensure seamless daily operations and adequate coverage during peak hours.
Clinic Operations Manager
Solas Rejuvenation + Wellness
01.2021 - 03.2023
- Clinic Operations Manager for a start up health and wellness clinic offering life-enhancing rejuvenation techniques like IV Therapy, Injections, Skin Care procedures, Hormone Replacement, PRP therapies for joints and a Hyperbaric Oxygen Chamber Therapy.
- Developed and implemented staff training programs to improve skillsets, service delivery and team performance.
- Managed scheduling systems, and clinic workflow.
- Collaborated with healthcare providers to enhance communication strategies and patient engagement initiatives.
- Oversaw inventory management, ensuring availability of medical supplies and equipment for daily operations.
- Conducted regular audits to maintain compliance with health regulations and internal standards.
Administrator and Patient Sales Coordinator
Tim Sayed, MD /Private Practice Plastic Surgery
03.2017 - 12.2021
- Administrator for startup Private Plastic Surgery Practice. Developed and implemented office policies and procedures for practice with single Physician provider. Including hospital and surgery facility credentialing and record keeping.
- Sales-Patient Care Coordinator for startup boutique cosmetic surgery practice covering two locations in Newport Beach and San Diego. Coordinator of Master Schedule.
- Responsible for booking and scheduling patient client consults, meeting with patient with Physician, quoting and explaining options after consultation, detailed follow-up and scheduling of procedures and surgeries with a conversion rate over 80%. Brought revenue from start-up to over 2 million in revenue.
- Coordinate all patient education, pre- and post-operative instructions, consenting and patient care and support throughout.
- Ensuring medical clearance, lab work and pre-authorization for procedures is obtained as appropriate.
- Managed patient scheduling and follow-up to enhance operational efficiency.
- Schedule procedures at outpatient surgery centers and hospitals including supplying them with all medical documentation.
- Maintain up to date knowledge on latest surgical and non-surgical options, injectable products, lasers, skincare lines, etc.
- Work closely with patients for excellent reviews, repeat business, referrals of family and friends.
- Attend educational industry seminars and conferences.
- Ordering and inventory of office and medical supplies, equipment, devices.
- Lead generation & follow through, database management.
- Create weekly blogs and maintain social networking posts, outgoing promotions, and newsletters.
- Create and negotiate advertising in outside publications and newspapers.
- Liaison and coordinator with outside Vendors, Media/Filming Production Companies, and other relationships.
- Nextech, EMA (Modernizing Medicine), Symplast and Epic-EMR and scheduling software systems. HydraFacial, Skinpen micro needling, Coolsculpting, Neograft and Cynosure Lasers, HIPPA and OSHA compliance
Patient Sales and Marketing Coordinator
Semira Bayati, MD
08.2013 - 02.2017
- Patient Sales and Marketing Coordinator for a top plastic surgeon in Southern California
- Coordinated marketing campaigns to enhance brand visibility and patient engagement.
- Inform and educate patients about procedures of interest
- Complete price contract, collect deposits and arrange all financial matters regarding full payment procedures.
- lead generation & follow-through, database management, scheduling, preoperative appointments, as well as patient care and support throughout.
- Work closely with patients for excellent reviews, repeat business, referrals of family and friends.
- Developed and maintained relationships with vendors to optimize supply chain processes.
- CoolSculpting Certified, HydraFacial Certified, EMR competent, Nextech.
Patient Sales Coordinator/Assistant to Administrator
Rejuvalife
10.2013 - 06.2014
- Responsible for the day-to-day interactions, communication and surgery sales and scheduling of patients interested in surgical procedures and anti-aging treatments including male and female hormone replacement therapies. Work directly with clients of all ages to communicate procedures, expectations, costs, including pre and post-operative instructions. Continuously stay educated in procedures, techniques, and current cutting-edge technology with unique ability to communicate to public in layman terms. Have exceptionally strong administrative, organizational, computer, written and verbal skills needed to personally relate to all types of individuals. Work directly with all office staff, nursing staff, hospital and surgery center staff and administration as a well-rounded, valuable, and highly professional team member. Proven ability to assist in all areas of operations of the professional practice from front receptionist desk, back office to billing.
- Temporary position for employee on Medical Leave
Patient Sales Coordinator
Grant Stevens, MD and David Stoker, M.D.
01.2001 - 01.2012
- Coordinated scheduling and logistics for medical appointments, enhancing patient flow and operational efficiency.
- Responsible for the day-to-day interactions, communication and surgery sales and scheduling of patients interested in surgical procedures and anti-aging treatments.
- Work directly with clients of all ages and communicate procedures, expectations, costs, including pre and post-operative instructions.
- Continuously stay educated in procedures, techniques, and current cutting-edge technology with unique ability to communicate to public in layman terms.
- Work directly with all office staff, nursing staff, hospital and surgery center staff and administration.
- Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
Medical Practice Administrator
Culver City Surgical
01.1992 - 01.1998
- Practice Administrator for an Outpatient Surgical Center and a very successful multi-specialty group of ENT and Plastic Surgeons.
- Oversee and establish successful policies and procedures for an accredited outpatient surgical center.
- Streamlined operational workflows, enhancing clinic efficiency and patient satisfaction.
- Manage a staff of over twenty employees, establishing policies and procedures, employee relations, communications and legal issues.
- Oversee daily operations and implement organizational policies and procedures to include short- and long-term goals.
- Complying with all state regulatory requirements, OSHA and HIPAA regulations.
- Maintain freestanding outpatient surgery facilities Accreditation.
- Marketing oversite
- Negotiated contracts with vendors, securing cost-effective deals on equipment, supplies, and services vital to the practice''s success.
Education
Business Administration -
University of New Orleans
Skills
- HIPAA compliance expertise
- Operational efficiency management
- Effective scheduling coordination
- Patient communication
- Performance and workflow optimization
- Billing and collections oversight
- Human resources management
- Marketing strategy development
- Credentialing process management
- Experience with electronic health record systems
- Policy development
- Task coordination
- Employee training
Timeline
Practice Administrator
AesthetiCare: Cosmetic Surgery Orange County CA
03.2023 - 03.2025
Clinic Operations Manager
Solas Rejuvenation + Wellness
01.2021 - 03.2023
Administrator and Patient Sales Coordinator
Tim Sayed, MD /Private Practice Plastic Surgery
03.2017 - 12.2021
Patient Sales Coordinator/Assistant to Administrator
Rejuvalife
10.2013 - 06.2014
Patient Sales and Marketing Coordinator
Semira Bayati, MD
08.2013 - 02.2017
Patient Sales Coordinator
Grant Stevens, MD and David Stoker, M.D.
01.2001 - 01.2012
Medical Practice Administrator
Culver City Surgical
01.1992 - 01.1998
Business Administration -
University of New Orleans
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