Christine Bridge-Harrington
Jackson,MI
Summary
Dedicated Lead Medical Assistant equipped to manage patient, administrative and team needs with organized approach and good prioritization skills. Keeps team members on-track with close monitoring and motivational strategies. Handles patients' needs with friendly, knowledgeable approach while effectively meeting demands of busy offices and maintaining compliance with important standards.
Overview
15
15
years of professional experience
Work History
Lead Medical Assistant
University of Michigan
12.2018 - Current
- Assisted physicians and clinicians with examinations, procedures, and vital signs monitoring
- Cleaned, prepared, and maintained examination rooms and treatment areas
- Prepared patients for examinations, procedures, and treatments
- Prepared specimens for outside lab testing
- Greeted patients warmly and assisted Physician in preparing patients for exams and procedures by assessing vital signs and recording medical histories
- Assisted with basic care such as removing sutures, giving injections and collecting tissue or blood samples
- Printed and assigned daily schedules
- Kept supply room stocked and in order.
- Precepted newly hired medical assistants to train each on office procedures and important tasks.
- Promoted a positive clinic atmosphere by fostering open communication, actively participating in staff meetings, and providing constructive feedback on clinic operations.
- Streamlined patient flow by coordinating with physicians, nurses, and other healthcare professionals to effectively manage schedules and resources.
- Conducted regular quality assurance evaluations across all aspects of clinic operations to identify areas for improvement and implement corrective actions accordingly.
Restaurant General Manager
Taco Bell KFC
02.2009 - 03.2017
- Delivered store sales and financial objectives, improved restaurant operations, and developed leaders
- Recruited, interviewed, hired, and trained staff according to company service-oriented values
- Inspected cleanliness of restaurant and operations to maintain compliance with food safety and sanitation regulations
- Led by example as role model for company core values and company culture
- Increased productivity and employee retention, improved operations, and built good relationships with team members
- Interviewed job applicants, processed new hire paperwork, and provided on-the-job training
- Managed inventory to keep enough product on-hand and implemented strategies to move nearly expired items
- Enforced quality, safety and sanitation standards to keep the foodservice operation compliant
- Engaged dissatisfied customers using tactful approaches and made best efforts to resolve problems related to sales, products, and store operations
- Scheduled department staff strategically to maintain proper coverage based on business volume.
Education
Medical Assisting
Ross Medical Education
Ann Arbor, Michigan03.2018
High School Diploma -
Michigan Youth Challenge Academy
Battle Creek12.2004
Skills
- Inventory management
- Medical terminology knowledge
- Medical procedures
- Documentation and recordkeeping
- Clinical Leadership
- Electronic Health Records
Timeline
Lead Medical Assistant
University of Michigan
12.2018 - Current
Restaurant General Manager
Taco Bell KFC
02.2009 - 03.2017
Medical Assisting
Ross Medical Education
High School Diploma -
Michigan Youth Challenge Academy
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