Christine Bromley
Sales Account Manager- Health Management
Mendon,MA
Summary
Highly effective Account Manager in the Benefit Management industry bringing comprehensive background managing top accounts for wide variety of companies in various industries. Accomplished Account Manager offering 10+ years of experience developing and maximizing Health Management sales and renewals. Diligent in building and retaining accounts by providing support and attentive service. Expertise in marketing strategies, product promotion and merchandising to achieve market penetration. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
7
7
years of professional experience
Work History
Account Manager
Benemax A OneDigital Company
Mendon, Massachusetts
03.2016 - Current
- Oversee new business development to generate sales leads, negotiate client pricing and forecast revenue.
- Generated quotes and proposals for clients to match individual needs.
- Work with insurance carriers and producers to process proposals for new and existing clients.
- Process and build 6-month and 10-month performance reviews for client plans
- Negotiated contracts with clients to establish best coverage with lowest cost.
- Attended industry conferences to stay informed of latest products and trends.
- Works with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Analyzed customer needs to provide customized insurance solutions.
- Designed presentations and marketing materials to promote insurance products.
- Familiarity with current ERISA guidelines for member benefits and Massachusetts PFML
- Analyzed risk factors to recommend appropriate coverage levels.
- Improve and update standard operating procedures
- Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
- Provides service to clients by promptly responding to their inquiries and addressing their individual needs.
- Handles inquiries regarding insurance coverages, policy changes and general insurance questions as related to lines of business
Underwriting Service Specialist
Zurich North America
Boston, MA
2012 - 2016
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and maintained courteous and effective working relationships within field offices Boston, New York Atlanta and Chicago.
- Managed book of renewals of 50+ clients
- Identified issues, analyzed information and provided solutions to problems.
- Delivered services to customer locations within specific timeframes.
- Resolved problems, improved operations and provided exceptional service.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Gained extensive knowledge in data entry, analysis and reporting.
- Gained strong leadership skills by managing projects from start to finish.
- Participated in team projects, demonstrating ability to work collaboratively and effectively.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Skilled at working independently and collaboratively in team environment.
- Proven ability to develop and implement creative solutions to complex problems.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Learned and adapted quickly to new technology and software applications.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Demonstrated leadership skills in managing projects from concept to completion.
- Applied effective time management techniques to meet tight deadlines.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Self-motivated, with strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
Education
Diploma - Business
Cardinal Cushing High School
South Boston, Massachusetts 09.1987 - 05.1990
Skills
Sales professional
Timeline
Account Manager
Benemax A OneDigital Company
03.2016 - Current
Diploma - Business
Cardinal Cushing High School
09.1987 - 05.1990
Underwriting Service Specialist
Zurich North America
2012 - 2016