Christine Busch
Kansasville,WI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. With 27 years of experience working with Creative and Sale's accounts. Proven history of handling customer complaints with kindness and professionalism while closing sales and sourcing potential leads. Dependable worker focused on positivity in the work place.
Overview
33
33
years of professional experience
Work History
Creative Services & Inside Sales Manager
LMI Packaging
04.1996 - Current
- Hired, developed & managed creative services, and inside sales team of internal employees.
- Alerted and contacted customers about account or informational issues to maintain high levels of customer satisfaction.
- Maintained timeline and budget guidelines for daily operations and all projects.
- Produced aesthetically pleasing, easily producible and fresh creative content internally and externally.
- Utilized e-mail, social media, to highlight products and services.
- Attended customer meetings, trade shows and conferences as company representative.
- Increased longevity of accounts by providing individualized customer service and developing relationships with account holders.
- Maintained account information accuracy by communicating frequently with salesmen and account executives.
- Held team meetings and training sessions to help reports to stay informed about product updates and changes to policy's and processes.
- Regularly assessed progress and provided feedback to support continued development.
- Created and implemented forward-thinking initiatives to improve employee engagement.
- Evaluated current processes to develop improvement plans.
- Reached out to all leads coming through website with 50% success rate.
- Met or exceeded sales goals for sales accounts by bringing in over 10 new accounts of $544K and 4 lost accounts in 1 year.
Assistant Manager
Perkins Family Restaurant
05.1990 - 04.1996
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Reviewed sales and gross profit report to assess company efficiency.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Tracked funds, prepared deposits and reconciled accounts.
- Used cash registers and credit card machines to cash out customers.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Supported needs of 30 employees who attended to specific needs of countless customers during lunch and dinner.
- Completed EOM with 100% error free reporting.
Education
No Degree - Business
Carthage College
Kenosha, WI2025
Associate of Science - Graphic Design
Herzing University
Kenosha, WI12.2014
Skills
- Revenue Generation
- Project Management
- Program Leadership
- Customer Satisfaction
- Client Relationships
- Creative Solutions
- Microsoft Word
- Department Development
- Business Partnership Management
- Customer Engagement
- Lead Sales
- Creative Cloud
- HubSpot Software
- Self-Motivated
- Dependable and Responsible
- Excellent Communication
Volunteering
I am a volunteer for the Girl Scouts of Southeastern Wisconsin. I have been involved with Girl Scout's for over 30 years. Not only having 2 troops, but I also volunteer 1 week every summer as a camp director. Working with girls from kindergarten to seniors in high school is a passion of mine. I thrive on seeing these girls become leaders in our community, mentor other girls, and help them sit on boards and have a voice. There is nothing better than seeing a girl become a leader in her own community.
Timeline
Creative Services & Inside Sales Manager
LMI Packaging
04.1996 - Current
Assistant Manager
Perkins Family Restaurant
05.1990 - 04.1996
No Degree - Business
Carthage College
Associate of Science - Graphic Design
Herzing University
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