Christine Byrd
APEX,North Carolina
Summary
Client-focused professional with 20+ years of experience spanning account management, client success, sales, and education. Proven success managing accounts for global brands like Pepsi and Red Bull, complemented by over 15 years in education developing exceptional communication, problem-solving, and relationship-building skills. Licensed real estate professional with a strong background in stakeholder engagement, contract negotiations, and customer service. Recognized for driving growth, resolving issues quickly, and fostering long-term partnerships.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Elementary Classroom Teacher
Wake County Public Schools
01.2006 - Current
- Lead instruction and classroom management for diverse student populations, fostering engagement and success.
- Build strong relationships with parents, students, and colleagues, ensuring collaboration and open communication.
- Utilized data-driven instruction practices to identify areas needing improvement and adjust teaching strategies accordingly.
- Participates in and completes continuing education training and professional development training quarterly.
- Developed and taught online teaching videos for remote learning to transition to online learning during pandemic.
- Established a teaching platform through Google Classroom, Canvas, Zoom and Google Meet.
- Utilized MClass, Dreambox, Seesaw and Amplify tech platforms. LETRS Certified.
- Proficiency in Google Workspace; Microsoft Word, Excel and Powerpoint; Canva.
Sales Marketing Manager – North Carolina
Red Bull North America
09.2004 - 09.2005
- Managed and grew a statewide portfolio of client accounts, strengthening partnerships and driving revenue growth within the On-Premise market in North Carolina.
- Led cross-functional teams to drive product launches and promotional campaigns effectively.
- Cultivated strong relationships with key clients, ensuring high levels of customer satisfaction and loyalty.
- Scheduled and conducted regular sales calls and joint distributor visits to optimize service and results.
- Promoted brand awareness through events, product sampling, and client education initiatives.
- Maintained accurate records of sales activities, client interactions, and performance metrics.
Key Account Manager – On-Premise
Pepsi Bottling Ventures
09.1996 - 09.2004
- Managed a sales territory of high-volume on-premise accounts (restaurants, bars, venues).
- Planned and executed sales initiatives to increase revenue and market share.
- Delivered persuasive sales presentations and negotiated promotional agreements with key accounts.
- Built and nurtured new and existing client relationships, ensuring long-term loyalty and growth.
- Partnered with cross-functional teams to ensure seamless installations, deliveries, and customer service.
- Resolved customer issues promptly and professionally, strengthening trust and retention.
- Cultivated strong relationships with key clients to drive sales growth and enhance customer loyalty.
Education
Bachelor of Science - Communications, Minor in Business Administration
East Carolina University
01.1994
Skills
- Education & Communication
- Account Management & Client Success
- Customer Retention & Growth
- Sales Presentations & Negotiations
- Relationship Building & Communication
- Cross-Functional Collaboration
- Conflict Resolution & Problem-Solving
Certification
- K–6 Teaching License – East Carolina University, 2007
- North Carolina Real Estate License – January 2021
Timeline
Elementary Classroom Teacher
Wake County Public Schools
01.2006 - Current
Sales Marketing Manager – North Carolina
Red Bull North America
09.2004 - 09.2005
Key Account Manager – On-Premise
Pepsi Bottling Ventures
09.1996 - 09.2004
Bachelor of Science - Communications, Minor in Business Administration
East Carolina University
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