Christine Campo
Jacksonville,FL
Summary
Versatile Lead Receptionist offers experience in front desk management. Successful at prioritizing tasks, maintaining organization and optimizing workflow. Balances high-volume inquiries with staff administrative needs. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Lead Receptionist
Lake Norman Chrysler Jeep Dodge
05.2021 - 04.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Received and routed business correspondence to correct departments and staff members.
- Resolved customer problems and complaints.
Front Counter Cashier
Panaera Bread
05.2018 - 05.2021
- Informed front end manager of equipment repair and replacement needs to maintain operations.
- Helped customers complete purchases, locate items and join reward programs.
- Determined customer requirements and suggested ideal product offerings to meet needs and boost revenue.
- Handled customer complaints and concerns and escalated to direct supervisor for quick resolve
- Counted tills for beginning of shift with start money and balanced and reconciled register at end of shift.
- Operated cash register to record transactions accurately and efficiently.
- Set up new sales displays each [Timeframe].
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Performed cash, card and check transactions to complete customer purchases.
- Approached every question or concern with calm and level-headed approach.
Cashier/Customer Service Cashier
Circle K Corp
06.2014 - 05.2018
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Handled approximately daily credit and cash transactions for customers with accuracy and speed.
- Counted money in drawers at beginning and end of each shift.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Conducted inventory counts by adding each item in stock and documenting in [System].
- Set up new sales displays each [Timeframe].
Car Salesman
Lake Norman Chrysler
02.2011 - 05.2014
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Negotiated purchase prices and explained sales, warranty and optional products.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Responded to customer enquiries via telephone and email.
- Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
- Met customers on lot and in showroom to discuss available vehicles and options.
- Prepared purchased vehicles and completed final delivery checks.
- Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
Education
High School Diploma -
John H Glenn
Northport, NY06.1981
Skills
- Business Operations Understanding
- Time Management
- Telephone Skills
- PC Proficiency
- Sorting and Labeling
- Customer and Client Relations
- Office Supplies and Inventory
- Mail Handling
- Inventory Control Processes
- Deposit Preparation
- Supply Management
- Maintaining Clean Work Areas
- Schedule Management
- Organization and Efficiency
Timeline
Lead Receptionist
Lake Norman Chrysler Jeep Dodge
05.2021 - 04.2023
Front Counter Cashier
Panaera Bread
05.2018 - 05.2021
Cashier/Customer Service Cashier
Circle K Corp
06.2014 - 05.2018
Car Salesman
Lake Norman Chrysler
02.2011 - 05.2014
High School Diploma -
John H Glenn
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