Christine Canary
Brick,NJ
Summary
Driven Customer Service and Payroll Manager with nineteen year track record of successful administrative and operations management. Highly skilled in cultivating and leading high-performance teams focused on exceeding business objectives.
Overview
22
22
years of professional experience
Work History
Payroll Manager
Lufrankton, LLC
04.2023 - Current
- Monitored and updated employee information in payroll system to add changes in salary, bonuses and deductions.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Responded to employee inquiries to provide assistance with payroll-related questions.
- Calculated deductions and processed payroll for employees.
- Offered payroll-related subject matter expertise to management and employees to resolve payroll discrepancies.
- Handled monthly terminations, 401K offerings, health insurance offerings, minor working paper audits and new hire manager orientations for 50 Dunkin stores in New Jersey and Pennsylvania.
Corporate Customer Service and Payroll Spa Manager
Milagro Spa At The Atlantic Club
05.2002 - 04.2023
- Performed office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting guests.
- Led payroll production for two locations.
- Uploaded time records into Microsoft Excel from Millennium and made adjustments to create accurate database for payroll processing functions.
- Reviewed time records for 150+ employees to verify accuracy of information.
- Collaborated with human resources personnel to accurately and efficiently track leave time.
- Performed calculations in overtime, vacation and sick hours to provide accurate data to payroll processing database.
- Recruited, interviewed, hired and trained customer service employees and implemented mentoring program to promote positive feedback and engagement.
- Engaged employees in business processes with positive motivational techniques.
- Uncovered and resolved strategic and tactical issues impacting sales management and business operations.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Welcomed guests warmly and alerted staff to arrivals of scheduled appointments.
- Managed administrative logistics of events planning, including contract signing, fee collection, event booking and event promotions.
Education
Brick Township High School
Brick Town, NJ06.2002
Georgian Court University
Lakewood, NJ05.2007
Skills
- Bi-weekly payroll processing
- Resolving discrepancies
- Data review
- New hire processing
- Microsoft Office Expertise
- Time management
- HR support
- Maintaining employee records
- Reporting abilities
- Documentation proficiency
Timeline
Payroll Manager
Lufrankton, LLC
04.2023 - Current
Corporate Customer Service and Payroll Spa Manager
Milagro Spa At The Atlantic Club
05.2002 - 04.2023
Brick Township High School
Georgian Court University
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