Christine Cardinali
Carmel
Summary
Dynamic retail leader with a proven track record at William Sonoma, excelling in customer service and problem-solving. Spearheaded initiatives that drove significant sales growth while enhancing team productivity through effective training and development. Adept at managing store operations and fostering strong customer relations to ensure a thriving business environment.
Overview
2026
2026
years of professional experience
Work History
Store Manager
Blinds to Go
01.2025 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed custom orders , cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully through proactive communication and positive feedback.
General Manager
William Sonoma Inc - Pottery Barn
2018 - 06.2024
- Drove year-over-year business growth through strategic vision and long-range planning.
- Developed and monitored budgets, forecasts, and financial reports to assess organizational progress.
- Cultivated strong relationships with clients, vendors, and partners to boost loyalty
- Maximized efficiency by mentoring personnel on management principles and industry best practices.
- Implemented strategies that increased sales and profitability metrics.
- Championed continuous improvement initiatives to enhance operational performance.
- Trained and developed staff to support organizational objectives.
Associate Manager
William Sonoma
03.2015 - 11.2018
- Collaborated closely with senior management on strategic planning efforts, aligning departmental goals with overarching company objectives.
- Remedied issues and conflicts among workers using negotiation and active listening.
- Successfully managed multiple high-priority tasks simultaneously while maintaining strict deadlines ensuring optimal resource allocation.
- Established strong relationships with key stakeholders, fostering collaboration and mutual support.
- Mentored and supported Number Type department employees to create strong workplace culture.
- Enhanced team productivity by implementing efficient project management strategies.
Education
Business Management
Westchester Community College
Valhalla, NY05.2003
Harmony Heights High School
Jericho, NY2000
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Training hiring and development
- Customer service management
Timeline
Store Manager
Blinds to Go
01.2025 - Current
Associate Manager
William Sonoma
03.2015 - 11.2018
General Manager
William Sonoma Inc - Pottery Barn
2018 - 06.2024
Business Management
Westchester Community College
Harmony Heights High School
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