Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
22
22
years of professional experience
Work History
Research Technician
HealthPartners Institute
04.2022 - Current
Interviews participants via phone (up to 100 call per day) following prescribed scripts and protocol/enters screening information and appointment information into database.
Satisfy requirements of multiple study investigators/project managers or Center for Evaluation and Survey Research team members in delivering quality products within required deadlines.
Active Health Equity Champion within organization.
Greeter - Foodrunner
Vail Resorts Inc
01.2022 - Current
Serve Others. Do Right. Drive Value. Do Good. Be Safe. Have Fun.
Answered guest questions and pointed individuals in right directions.
Bring food and beverages to dine-in guests.
Maintained clean, organized environments for presentable front-of-house areas and restrooms.
Processed credit and debit transactions accurately.
Checked customer IDs and verified age-restricted purchases. Check guest vaccination status in 2022.
Discharge Planner Peds IP Mental Health and SUD Service Line
M Health Fairview
10.2019 - 12.2021
Facilitate Care Conferences for patients with complex discharge planning.
Solved problems related to abrupt changes in discharge, coordinated updates and communicated discharge plans.
Collaborate with multidisciplinary team to form recommendations.
Facilitate referrals for all levels of care.
Build and maintain community relationships. Organize, maintain and share resources with clinical teams.
Clinical Treatment Coordinator Peds IP Dual Diagnosis Unit
M Health Fairview
03.2020 - 04.2021
Provide group, individual and family therapy to adolescents and their families
Collaborate with multidisciplinary treatment team to develop and implement care plans
Facilitate discharge recommendations by making referrals to all levels of care
Discharge Planner
M Health Fairview
11.2019 - 03.2020
Reopen program after system provider shortage.
Develop workflows for psychotherapists, and Team Meetings.
Collaborate with multidisciplinary team to form recommendations.
Obtain collateral data on all patients.
Provided patients with referrals/recommendations to community resource
Build and maintain community relationships. Organize, maintain and share resources with clinical team.
Psychotherapist Peds IP Dual Diagnosis Unit
M Health Fairview
10.2001 - 10.2019
Provided group, individual and family therapy to adolescents and their families.
Collaborated with multidisciplinary treatment team to develop and implement care plans.
Documented patient progress in confidential files.
Provided patients with referrals/recommendations to community resources.
Provided de-escalation during behavioral control situations.
Education
M.A. Counseling and Psychological Services -
St. Mary’s University of Minnesota
Minneapolis, MN
11.1997
B.A. Psychology -
Concordia College
Moorhead, MN
05.1992
Skills
Exceptional Communication and Interpersonal Skills
Excellent Time Management Skills as evidenced by ability to work in fast paced setting
Ability to work both independently as well as with team
Ability to remain calm in crisis situation as demonstrated in previous positions
Timeline
Research Technician
HealthPartners Institute
04.2022 - Current
Greeter - Foodrunner
Vail Resorts Inc
01.2022 - Current
Clinical Treatment Coordinator Peds IP Dual Diagnosis Unit
M Health Fairview
03.2020 - 04.2021
Discharge Planner
M Health Fairview
11.2019 - 03.2020
Discharge Planner Peds IP Mental Health and SUD Service Line