Experienced with tenant relations, lease document preparation, and application processing. Utilizes organized systems to manage leasing workflows effectively. Strong understanding of lease agreements and tenant needs.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Realtor
CLUBB Real Estate
Panama City, FL
01.2026 - Current
Guided clients through buying and selling processes, ensuring a smooth transaction experience.
Negotiated contracts to secure favorable terms for buyers and sellers, enhancing client satisfaction.
Cultivated relationships with industry professionals, expanding referral networks and business opportunities.
Leasing Assistant
RPM Living/Palm Vista Apartments
Panama City, FL
12.2024 - Current
Assisted in managing lease agreements and tenant communications, enhancing customer satisfaction.
Coordinated property showings and open houses, attracting prospective tenants efficiently.
Processed rental applications and verified tenant qualifications, ensuring compliance with policies.
Maintained accurate records of leasing activities and tenant information using property management software.
Developed marketing strategies to promote available units, increasing visibility within the local market.
Collaborated with maintenance teams to address tenant concerns promptly, improving overall resident experience.
Conducted market research to analyze rental trends, providing insights for competitive pricing strategies.
Property Manager
Red Rose Ranch Properties
Fountain, FL
05.2002 - Current
Managed daily operations of residential properties to ensure tenant satisfaction.
Oversaw maintenance requests, coordinating timely repairs and service delivery for optimal property conditions.
Developed and implemented marketing strategies to attract new tenants, enhancing occupancy rates.
Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
Office Manager
Factory Spec Collision/Gerber Collison & Glass
Panama City Beach, FL
08.2015 - 07.2017
Coordinated scheduling for staff and service appointments, enhancing customer satisfaction and operational efficiency.
Implemented inventory management systems, improving tracking accuracy and reducing material waste.
Facilitated communication between departments, ensuring alignment on project timelines and deliverables.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Streamlined office operations by implementing efficient filing systems and organizational strategies.
Receptionist & Tax Preparer
Steiner & Company
Panama City, FL
01.2013 - 04.2014
Coordinated appointment scheduling, ensuring optimal use of executive time and resources.
Maintained organized filing systems for confidential documents, improving information retrieval efficiency.
Developed and maintained positive relationships with clients, fostering a welcoming atmosphere conducive to business interactions.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Bank Teller & Accounting Department
First National Bank
Alamogordo, NM
05.2008 - 11.2008
Processed customer transactions accurately and efficiently, ensuring compliance with banking regulations.
Maintained cash drawer balances through meticulous record-keeping and reconciliation procedures. Balanced over 30 accounts monthly. Transacted Wire Transfers.
Trained new tellers on operational protocols and customer service standards to ensure high performance.
Realtor
Coldwell Banker, Century 21 & ReMax
Clearlake, CA
05.2000 - 03.2007
Developed comprehensive market analysis reports to inform pricing strategies and client decisions.
Implemented marketing strategies utilizing digital platforms to increase property visibility and engagement.
Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
Streamlined contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.
Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
Generated leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within the community.
Leveraged social media platforms and online marketing strategies to increase property visibility and attract potential buyers.
Provided expert advice on property values, guiding clients to make informed decisions when buying or selling homes.
Ensured compliance with federal/state laws regulating real estate transactions.
Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
Receptionist/File Clerk
Northwestern Title Company
Sonoma, CA
05.1992 - 05.1993
Managed front desk operations, ensuring efficient handling of incoming calls and visitor inquiries.
Developed positive relationships with clients through exceptional customer service and communication skills.
Answered central telephone system and directed calls accordingly.
Handled sensitive information with discretion while maintaining strict confidentiality standards especially when drawing up Deeds.
Receptionist/Bookkeeper
Bindery North
Santa Rosa, CA
06.1990 - 07.1992
Collected payments, processed transactions and updated relevant records.
Managed accounts payable and receivable processes, ensuring timely payments and accurate record-keeping.
Responded to inquiries from callers seeking information.
Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Provided administrative support by handling phone calls, emails, and inquiries efficiently.
Education
High School Diploma - General High School Curriculum
Zemorah Christian Academy
Lower Lake, CA
Skills
Property inspections
Client relationship building
Follow-up coordination
Fair housing regulations
Property management
Sales experience
Document preparation
Prospect qualification
Real estate
Customer service
Fair housing policies
Clear communication
Lease agreements
Creative problem solving
Unit inspection
Property tours and inspections
Leasing and sales
Community engagement
Certification
11/2025 SL3648312 State of Florida DBPR
09/2025 CAM64643 State of Florida DBPR
09/2024 Florida DCF Trainings/Foster Care
12/2023 Florida Guardian Ad Litem
05/2000 Real Estate License California Department of Real Estate
Timeline
Realtor
CLUBB Real Estate
01.2026 - Current
Leasing Assistant
RPM Living/Palm Vista Apartments
12.2024 - Current
Office Manager
Factory Spec Collision/Gerber Collison & Glass
08.2015 - 07.2017
Receptionist & Tax Preparer
Steiner & Company
01.2013 - 04.2014
Bank Teller & Accounting Department
First National Bank
05.2008 - 11.2008
Property Manager
Red Rose Ranch Properties
05.2002 - Current
Realtor
Coldwell Banker, Century 21 & ReMax
05.2000 - 03.2007
Receptionist/File Clerk
Northwestern Title Company
05.1992 - 05.1993
Receptionist/Bookkeeper
Bindery North
06.1990 - 07.1992
High School Diploma - General High School Curriculum