Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Christine Carson

Rome

Summary

Efficient and detail-oriented administrative professional with 10 years of experience in healthcare settings, specializing in surgical scheduling and patient access. Authorized to work in the US for any employer

Overview

15
15
years of professional experience
1
1
Certification

Work History

Practice Management Surgical Scheduler

Oneida Hospital
08.2023 - Current
  • Coordinating and scheduling surgeries as designated by physicians using a computerized scheduling system.
  • Working as a team member within the patient services department and all other departments.
  • Recognizing and responding appropriately to urgent/emergent situations per protocols.
  • Establishing and maintaining effective working relationships with physicians, staff, and management.
  • Documenting work processes as required with attention to detail.
  • Coordinating processes and routing all paperwork as required to meet physician and facility requirements.
  • Ensuring efficient and effective telephone communication.
  • Following all written protocols and procedures to a tee.

Associate Patient Access / Insurance Authorization Specialist

Rome Memorial Hospital
06.2021 - Current
  • As a Patient Access Associate/Insurance Verification Specialist I make accounts for surgical, endoscopic/colonoscopy, ROR/ambulatory surgical, dietary, cardiopulmonary, XR and MRI/CT scans for the hospital.
  • Obtain authorizations for various medications.
  • Verify surgical/medication appeals and denials.
  • Working closely with all insurance carriers to see if the provider office's submitted for an authorization.
  • The Patient Access Associate verifies insurance coverage, validates medical necessity, and documents prior authorizations.
  • The Patient Access Associate assures that all patients presenting for care have appropriate physician orders for the services to be provided according to hospital policy.

Surgical Coordinator

Rome Orthopedics and Sports Medicine
10.2020 - 06.2021
  • Obtaining authorizations and making all necessary appointments for pre and post op care as well as medical clearances.

Office Manager

Advanced Westchester Podiatry
04.2010 - 09.2020
  • Front desk reception, schedule appointments, assist in minor surgical procedures(in-grown toe nail removals, minor hammer toe procedures, partial toe removals) in the office.
  • Managed medical records including proper disposal of paper charts, filing, faxing and all banking needs.
  • Cleaning and sanitizing all surgical equipment/disinfecting the exam rooms.
  • Completing necessary paperwork for sending pathology/blood specimens to the labs.
  • Follow up with internal and external points of contact regarding outstanding issues, documents, or tasks.
  • Serve as the main point of contact for office-related questions or needs.

Education

High school diploma -

Penn Foster University
12.2025

Skills

  • Insurance Verification (10 years)
  • Medical Records (10 years)
  • Hospital Experience (5 years)
  • Administrative Experience (10 years)
  • ICD-10 (10 years)
  • Workers' Compensation (5 years)
  • HIPAA (10 years)
  • Medical Terminology (10 years)
  • Triage (10 years)
  • EMR Systems (2 years)
  • Medical Scheduling (10 years)
  • Medical Office Experience (10 years)
  • CPT coding
  • Patient Care (10 years)

Certification

  • Veterinary Assistant Certification
  • 2025 to December 2025

Timeline

Practice Management Surgical Scheduler

Oneida Hospital
08.2023 - Current

Associate Patient Access / Insurance Authorization Specialist

Rome Memorial Hospital
06.2021 - Current

Surgical Coordinator

Rome Orthopedics and Sports Medicine
10.2020 - 06.2021

Office Manager

Advanced Westchester Podiatry
04.2010 - 09.2020

High school diploma -

Penn Foster University

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