Christine Thomas
Edgewater,MD
Summary
Detail-oriented and proactive professional with a robust background in administrative support and operational management within DC Public Schools' Office of the General Counsel (OGC). Demonstrates strong capability in handling complex documentation, managing multiple calendars, and coordinating internal communications. Experienced in supporting employee onboarding and orientation processes, as well as using office automation tools for data management and report generation. Proven ability to adapt administrative skills to support HR-related functions, including managing personnel documentation and providing effective communication throughout various office processes.
Overview
8
8
years of professional experience
Work History
Legal Operations Analyst
District Of Columbia Public Schools
Washington, DC
03.2020 - Current
- Employee Onboarding and Offboarding: Assisted in the onboarding process by coordinating orientation sessions, preparing onboarding materials, and ensuring new employees are integrated smoothly into the organization. Managed offboarding procedures, including the collection of company property, deactivation of accounts, and completion of exit documentation, ensuring compliance with organizational policies and HR regulations.
- Candidate Screening and Interviewing: Conducted initial screenings of potential new hires by reviewing applications and resumes to assess qualifications against job requirements. Led initial interviews, evaluated candidates' suitability for the role, and provided recommendations for further consideration. Maintained ongoing communication with candidates, keeping them informed throughout the hiring process and ensuring a positive candidate experience.
- Employee Orientation and Training Coordination: Assisted in acclimating new team members to the office culture, procedures, and HR policies. Supported the scheduling and coordination of training sessions to ensure new employees were effectively onboarded and fully integrated into the team, promoting a smooth transition into their roles.
- Calendar Management and Communication Coordination: Managed and maintained three office calendars, ensuring seamless scheduling of meetings, training sessions, and key appointments. Coordinated internal communications by sending email blast reminders for employee training sessions, ensuring timely attendance and adherence to training schedules.
- Backup Purchasing Approval: Acted as the backup for purchasing approvals, ensuring that procurement requests were reviewed and authorized in accordance with organizational policies and budget constraints. Collaborated with relevant departments to ensure timely and accurate processing of purchases, maintaining compliance with procurement regulations, and supporting office operations effectively.
- Subpoena Management and Record Verification: Managed the assignment and fulfillment of subpoenas, including those related to student records, video footage, and employee records. Conducted student enrollment verifications and ensured compliance with legal and regulatory requirements by accurately processing and responding to subpoenas. Maintained detailed records of all subpoena-related activities, supporting the legal operations of the organization.
- Team Building and Office Activities Coordination: Developed and led a scavenger hunt as part of a team-building initiative to enhance collaboration and strengthen office morale. Coordinated and supported office activity and fun days, organizing events that fostered a positive work environment and encouraged employee engagement.
Outreach and Marketing Coordinator
American Foreign Service Protective Association
Washington, DC
09.2019 - Current
- Product Portfolio Awareness and Market Visibility: Enhanced the visibility and awareness of the American Foreign Service Protective Association (AFSPA) and the Foreign Service Benefit Plan (FSBP) within target markets by representing the organization at Open Season enrollment events, health and wellness fairs, and other federal events.
- Product Knowledge and Customer Interface: Provided comprehensive information on FSBP and other AFSPA products and services, serving as the primary interface between federal employees and FSBP at events. Delivered excellent customer service and product knowledge, addressing inquiries and providing tailored solutions to meet members' needs.
- Information Organization and Presentation: Organized and delivered presentations to member groups, retirees, and other stakeholders, both formally and informally, to effectively communicate the benefits and services of FSBP. Encouraged enrollment by highlighting the advantages and unique offerings of the plan.
- Regulatory Compliance: Ensured strict adherence to all relevant regulatory and compliance guidelines, maintaining the integrity of marketing and outreach efforts while promoting FSBP benefits and services.
Teacher’s Assistant
Kiddie Academy Child Development
Washington, DC
09.2016 - 02.2020
- Classroom Support and Management: Assisted in maintaining an engaging and orderly classroom environment by supporting the lead teacher with classroom management, enforcing rules, and overseeing student activities.
- Instructional Assistance: Collaborated with teachers to prepare lesson materials, set up equipment, and provide personalized and small group assistance to students, contributing to the achievement of learning objectives.
- Progress Monitoring and Communication: Documented student progress, maintained accurate records, and communicated regularly with parents to keep them informed of their children's development and classroom activities.
- Health and Safety Compliance: Ensured that classrooms were clean, sanitized, and safe, adhering to health and safety regulations to promote a healthy learning environment.
Education
High School Diploma -
Benjamin Banneker High School
Washington, DC06.2005
Some College (No Degree) - Philosophy
Temple University
Philadelphia, PASkills
- Administrative Support: Adept at managing complex office tasks, including processing documentation, preparing detailed reports, and maintaining organized records, which supports efficient administrative operations
- Onboarding and Orientation Assistance: Assisted in the onboarding and offboarding processes, including coordinating orientation sessions, managing files, and addressing inquiries, contributing to smooth transitions for employees
- Documentation and Reporting: Skilled in creating and reviewing documents, including written reports and correspondence, ensuring accuracy and adherence to organizational standards
- Coordination and Communication: Experienced in scheduling appointments, managing multiple calendars, and coordinating internal communications, including sending reminders and updates for meetings and training sessions
- Data Management: Proficient in using office software to input, analyze, and manage data, supporting effective administrative processes and ensuring accurate information handling
- Advanced Proficiency in Microsoft Suite and Google Workspace: Expertise in utilizing Microsoft Office applications (Word, Excel, PowerPoint) and Google Workspace (Docs, Sheets, Slides) for a variety of administrative tasks Proficient in creating and formatting complex documents, managing and analyzing data, developing presentations, and facilitating real-time collaboration Demonstrated ability to use these tools for efficient data management, detailed reporting, and effective communication
Timeline
Legal Operations Analyst
District Of Columbia Public Schools
03.2020 - Current
Outreach and Marketing Coordinator
American Foreign Service Protective Association
09.2019 - Current
Teacher’s Assistant
Kiddie Academy Child Development
09.2016 - 02.2020
High School Diploma -
Benjamin Banneker High School
Some College (No Degree) - Philosophy
Temple University
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