Christine Chambers
Germantown,MD
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
25
25
years of professional experience
Work History
Medical Office Assistant
MedStar Montgomery Medical Center
06.2020 - Current
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Assisted with medical coding and billing tasks.
- Obtained payments from patients and scanned identification and insurance cards.
- Received and routed laboratory results to correct clinical staff members.
- Answered phone calls and messages for 11-physicians medical facility, scheduling appointments, and handling patient inquiries.
- Updated patient information and insurance details for accurate electronic medical records.
- Prepared and processed patient referrals and transfer requests.
- Reconciled daily payments received and prepared deposits for smooth office finances.
- Used (IDX) & (Medconnect) to schedule appointments for doctor visits and procedures.
- Performed various administrative tasks by filing, copying and faxing documents.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
Medical Office Assistant
Johns Hopkins Community Physicians
05.2014 - 11.2019
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Assisted with medical coding and billing tasks.
- Obtained payments from patients and scanned identification and insurance cards.
- Received and routed laboratory results to correct clinical staff members.
- Obtained pre-authorization from insurance companies ahead of medical services.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Updated patient information and insurance details for accurate electronic medical records.
Administrator
UNITED KINGDOM FELLOWSHIP CHURCH
01.2000 - 01.2019
- Leveraged bookkeeping software and automated processes to reduce errors.
- Maintained database systems to track and analyze operational data.
- Evaluated customer needs and feedback to drive product and service improvements.
- Educated staff on organizational mission and goals to help employees achieve success.
- Gathered, organized and input information into digital database.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Cultivated relationships with community organizations to create opportunities for youth.
- Coached, instructed and supervised participating youths through collaborative efforts with like-minded, creative, and poised team members.
- Collaborated with youth, parents, teachers and community members to promote youth leadership initiatives and enhance communication.
- Encouraged youth to explore talents and interests, and assisted in developing individualized plans to foster personal growth.
- Organized and facilitated youth retreats and workshops to promote personal growth and self-awareness.
- Facilitated community outreach to expand participation and support.
- Coordinated and managed volunteer activities for community service projects.
Medical Office Assistant
Cardiovascular Consultants Heart Center
02.2006 - 03.2014
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Assisted with medical coding and billing tasks.
- Obtained payments from patients and scanned identification and insurance cards.
- Received and routed laboratory results to correct clinical staff members.
Education
High School Diploma -
MARYLAND DEPARTMENT OF EDUCATION
Baltimore, MDSkills
- Payment Collection and Processing
- Medical Software Applications
- Crisis Situations
- Patient Intakes
- Patient Health Information Privacy
- Health and Human Services
- Verbal and Written Communication
- Eligibility Requirements
- Accounts Payable and Accounts Receivable
- Assistance Program Knowledge
- Travel Administration
- Manage Budgets
- Advanced MS Office Suite Knowledge
- MABS,SAVES,SOLQ,EICM,ABAWD DIRECT
MARYLAND STATE NOTARY
EXPIRES 12/23
Timeline
Medical Office Assistant
MedStar Montgomery Medical Center
06.2020 - Current
Medical Office Assistant
Johns Hopkins Community Physicians
05.2014 - 11.2019
Medical Office Assistant
Cardiovascular Consultants Heart Center
02.2006 - 03.2014
Administrator
UNITED KINGDOM FELLOWSHIP CHURCH
01.2000 - 01.2019
High School Diploma -
MARYLAND DEPARTMENT OF EDUCATION
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