CHRISTINE E. CHAPMAN
Oklahoma City
Summary
Dynamic and results-driven professional with extensive experience in patient care and customer service, notably at Ellis Family Practice. Proficient in vital signs and phlebotomy, I excel at multitasking and fostering positive patient interactions, ensuring high standards of care and satisfaction. Bilingual in Tagalog, enhancing communication with diverse populations.
Overview
21
21
years of professional experience
Work History
X-Ray Technician
Olsen Orthopedics
Midwest City
10.2013 - Current
- Coordinated patient referrals to specialists, ensuring timely access to necessary care.
- Fitted orthopedic braces to patients, promoting effective healing and recovery.
- Applied orthopedic casts to patients following physician instructions.
- Taking x-ray
- Managed multiple tasks in a fast-paced environment, maintaining quality of care and patient satisfaction.
- Operated X-ray equipment for diagnostic imaging in orthopedic procedures.
- Prepared patients for imaging by explaining procedures and ensuring comfort.
- Followed safety protocols to minimize radiation exposure to patients and staff.
- Performed imaging procedures according to established protocols.
- Prepared exam rooms by stocking supplies, cleaning surfaces and positioning equipment properly for efficient workflow.
- Demonstrated knowledge of anatomy, physiology, pathology and pharmacology related to radiology services.
- Ensured proper sterilization of instruments between uses.
- Positioned imaging equipment and adjusted controls to set exposure time and distance.
- Ordered new supplies as needed and maintained inventory levels.
Sales Associates/ Cashier
Dillard's
Oklahoma City
08.2019 - 05.2024
- Assisted customers in selecting merchandise and providing product knowledge.
- Maintained store appearance by organizing displays and restocking shelves.
- Handled customer inquiries and resolved issues professionally and efficiently.
- Engaged customers with friendly communication to create a welcoming shopping experience.
- Performed cashier duties such as accepting payments, issuing receipts, and counting money back change.
- Provided accurate information about products, prices, and services.
UA Collector
UDM Toxicology
08.2012 - 10.2013
- Coordinated multiple tasks simultaneously to maintain workflow in fast-paced environment.
- Managed patient accounts and updated billing information efficiently.
- Communicated with patients regarding outstanding balances and payment options.
- Collaborated with healthcare providers to resolve billing discrepancies promptly.
Medical Assistant
Ellis Family Practice
09.2012 - 08.2013
- Assessed patient needs to determine urgency of care
- Facilitated patient referrals to specialists for further evaluation
- Administered injections to patients following safety protocols
- Conducted phlebotomy to collect blood samples for timely patient diagnosis
- Performed lab procedures to aid in patient diagnosis
- Assigned ICD-9 codes to ensure accurate medical billing and compliance
- Managed cash handling processes to maintain transaction accuracy and integrity
- Managed multiple tasks efficiently in a fast-paced environment
Sales Manager
First Vita Plus Marketing
Manila PH
06.2008 - 10.2010
- Led a team to implement effective sales strategies and enhance customer engagement.
- Trained team members on effective product marketing strategies for retail sector.
- Developed training programs to improve team performance and product knowledge.
- Managed inventory levels to ensure product availability for customers.
Home Care AssistantCNA
Salvation Army Adult Rehabilitation Center
Nam Wai HK
01.2007 - 06.2008
- Vital Signs
- Patient Care
- Turning of bed ridden patient
- Bed Making
- Cooking food
- Care hygiene of patient
- Toileting residents
- Keeping resident clean and tidy.
Call Center Manager
Citi Bank
02.2005 - 12.2007
- Customer Service
Education
Bachelor Of Science - Healthcare
Mid-America Christian University
Oklahoma City03.2026
Associate of Occupational Studies Degree - X-ray Medical Technician
Heritage College
Oklahoma City, OK08.2012
Commerce Major - Management
University Of San Augustine
Iloilo City, Philippines03.2000
Diploma -
Our Lady of the Snows Institute High School
Dumarao, Philippines01.1997
Skills
- Vital Signs
- Patient Care
- Injections
- First Aid
- CPR Certified
- EKG
- Wound Care
- Triage
- Suture/Staple removal
- Phlebotomy
- Limited x-ray scope
- HIPAA Regulations
- ICD-9/CPT Coding
- Medical Terminology
- ASHA Guidelines
- Assisting of Patients
- Blood borne Pathogens
- Lab Procedures
- Bilingual/Tagalog
- Charting
- Cash Handling
- Leadership
- Customer Services
- Sales Initiatives
- Multitasking
- Specimen Processing
References
Available Upon Request
Work Preference
Work Type
Full TimeLocation Preference
RemoteSalary Range
$45000/yr - $200000/yrTimeline
Sales Associates/ Cashier
Dillard's
08.2019 - 05.2024
X-Ray Technician
Olsen Orthopedics
10.2013 - Current
Medical Assistant
Ellis Family Practice
09.2012 - 08.2013
UA Collector
UDM Toxicology
08.2012 - 10.2013
Sales Manager
First Vita Plus Marketing
06.2008 - 10.2010
Home Care AssistantCNA
Salvation Army Adult Rehabilitation Center
01.2007 - 06.2008
Call Center Manager
Citi Bank
02.2005 - 12.2007
Bachelor Of Science - Healthcare
Mid-America Christian University
Associate of Occupational Studies Degree - X-ray Medical Technician
Heritage College
Commerce Major - Management
University Of San Augustine
Diploma -
Our Lady of the Snows Institute High School