With a proven track record at Silver Lake, I excel in delivering compassionate care and emotional support, alongside adept medication administration. My approach, blending empathy with medical records management, has significantly enhanced client well-being. Recognized for my reliability and problem-solving skills, I drive positive outcomes in challenging environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Caregiver, Special Needs
Silver Lake
Dallas, TX
01.2023 - 01.2025
Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
Monitored clients' activity levels and helped prevent sedentary behavior.
Monitored physical and emotional health of clients.
Observed, reported and documented patient status and care provided.
Instructed family members on how to provide bedside care.
Encouraged independence by teaching basic self-care tasks such as brushing teeth and washing hands.
Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
Assisted in the development of life skills such as communication and mobility.
Supported clients in community integration activities such as recreational outings, shopping trips and social gatherings.
Facilitated group activities for multiple special needs adults or children at once.
Organized oral medications for clients following dosage and schedule requirements.
Contacted medical providers on behalf of clients to follow up on appointments.
Recorded client status progress and challenges in logbooks and reports.
Offered emotional support during difficult times such as illness, hospitalization or bereavement.
Monitored health and well-being of clients and reported significant health changes.
Assisted clients with maintaining good personal hygiene.
Administered medication when needed according to doctor's instructions.
Performed light housekeeping duties related to client care such as laundry, changing bed linens or preparing meals.
Care Assistant
Pam Pam Health Care
Dalla, TX
01.2022 - 01.2023
Guided individuals to bathrooms and cared for incontinence needs.
Followed safe lifting and transferring techniques to transport residents.
Recognized by management for providing exceptional customer service.
Worked effectively in team environments to make the workplace more productive.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Reported concerns to nurse supervisor to promote optimal care.
Followed care plan and directions to administer medications.
Communicated with patients' family members and friends to answer questions and explain care tasks.
Caregiver, Special Needs
mercy davids Group
Johannesburg, South Africa
01.2019 - 02.2022
Facilitated communication between clients, family members and medical staff.
Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
Observed, reported and documented patient status and care provided.
Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
Assisted in the development of life skills such as communication and mobility.
Supported clients in community integration activities such as recreational outings, shopping trips and social gatherings.
Facilitated group activities for multiple special needs adults or children at once.
Organized oral medications for clients following dosage and schedule requirements.
Contacted medical providers on behalf of clients to follow up on appointments.
Recorded client status progress and challenges in logbooks and reports.
Offered emotional support during difficult times such as illness, hospitalization or bereavement.
Assisted clients with maintaining good personal hygiene.
Collaborated with healthcare professionals regarding medical treatments and therapies.
Partnered with registered nurses and physiotherapists to provide care to patients.
Consulted with client care team to continually update care plans.
Drove clients to doctors' appointments and social outings.
Marketing Manager
kpm Training
Cape Town, South Africa
02.2016 - 11.2018
Managed creation of marketing materials, collateral and sales support tools.
Liaised with media and advertising agencies to promote products.
Assessed projects against budgets and timelines, keeping team and assignments on task.
Marketed products and services at tradeshows and promotional events.
Set specific marketing goals that align with the overall direction and business goals.
Supervised the department and provided guidance and feedback to other marketing professionals.
Marketed research and analyzed data to identify and define audiences.
Built relationships with influencers in the industry for increased visibility.
Analyzed market trends to identify potential opportunities for growth.
Conducted research to determine ideal markets for products and services.
Monitored competitors' activities to keep up with industry trends.
Coordinated with external vendors to produce promotional items such as t-shirts and mugs.
Collected and analyzed market research data for use in forecasting.
Monitored progress and submitted performance reports.
Negotiated with vendors to obtain most cost-effective pricing for product distribution.
Interviewed and hired talented individuals to add value to marketing team.
Developed marketing strategies based on corporate objectives and market trends.
Drove consistent, relevant traffic and leads from our social network presence.
Developed and implemented marketing plans for new products.
Assisted in developing pricing strategies that maximize profits while maintaining customer loyalty.
Coordinated with sales teams to develop mutual approaches to problems and opportunities.
Worked with management team to oversee and monitor marketing strategy.
Cultivated business partnerships to build lasting relationships with internal and external parties.
Tracked and measured marketing outcomes including marketing activities, response, leads, sales, retention, and ROI.
Developed and implemented comprehensive marketing strategies to create awareness of the company's business activities.
Managed the design and production of promotional materials, such as websites and brochures.
Multi-Categorical Special Education Teacher K-6 at Glencoe-Silver Lake School DistrictMulti-Categorical Special Education Teacher K-6 at Glencoe-Silver Lake School District