Christine Ciangetti
Red Bank
Summary
Professional with experience in patient mobility assistance and crisis intervention, demonstrating the ability to effectively manage potentially dangerous situations involving confused or agitated patients. Skills in patient monitoring and charting documentation contribute to maintaining accurate health records and ensuring patient safety. Background includes organizing storage areas and processing returns, highlighting attention to detail and time management abilities. Proven capability in providing companionship and support through appropriate activities, enhancing patient comfort and well-being.
Overview
17
17
years of professional experience
Work History
Patient Observer
Jersey Shore University Medical Center
Neptune City
03.2024 - Current
- Assisted in the transfer of patients from beds to wheelchairs or gurneys.
- Provided companionship through conversation and activities appropriate for the patient's condition.
- Intervened in potentially dangerous situations involving patients who were confused or agitated.
Stocker
Under Armour
Tinton Falls
09.2023 - 07.2024
- Recorded quantity, type and value of materials or items received.
- Organized storage areas for efficient use of space.
- Stocked shelves with newly arrived products.
- Processed returns quickly and accurately according to company policy.
- Provided customer service by answering questions about product location, price and availability.
- Sorted returned merchandise for restocking or disposal.
At Your Service
Macys Credit And Customer Service
Eatontown
07.2023 - 10.2023
- Recognized by management for providing exceptional customer service.
- Identified needs of customers promptly and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Supervisor
CVS Pharmacy
Highlands
06.2023 - 07.2023
- Tracked progress on projects and provided timely feedback to staff members.
- Created new strategies for improving customer service standards within the organization.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Trained new employees on company policies and procedures.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
Front End Manager
ShopRite
Matawan
03.2008 - 10.2021
- Developed strategies to improve customer satisfaction and loyalty.
- Developed and implemented strategies to improve customer experience.
- Managed customer complaints and rectified issues to complete satisfaction.
- Welcomed large volume of guests and improved overall customer service.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Delegated work tasks to employees based on shift requirements, individual strengths, and unique training.
Education
High School Diploma -
Matawan Regional High School
Matawan06-2008
Skills
- Patient monitoring
- Crisis intervention
- Basic medical knowledge
- Patient mobility assistance
- Charting documentation
- Customer service
- Conflict resolution
- Team collaboration
- Time management
- Attention to detail
- Problem solving
- Active listening
References
References available upon request.
Timeline
Patient Observer
Jersey Shore University Medical Center
03.2024 - Current
Stocker
Under Armour
09.2023 - 07.2024
At Your Service
Macys Credit And Customer Service
07.2023 - 10.2023
Supervisor
CVS Pharmacy
06.2023 - 07.2023
Front End Manager
ShopRite
03.2008 - 10.2021
High School Diploma -
Matawan Regional High School