Summary
Overview
Work History
Skills
Personal Information
Selected Achievements
References
Timeline
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Christine Clapp

Parker,CO

Summary

Accomplished Account Director at Lumen Technologies, expertly managing a $50M+ public sector sales territory. Excel in strategic account management and complex negotiations, securing a $72M statewide contract. Cultivate trusted C-level relationships and mentor junior sales representatives, driving success through consultative selling and tailored IT solutions. Recognized for exceeding quotas and delivering impactful results.

Overview

28
28
years of professional experience

Work History

Account Director II

Lumen Technologies
Denver, CO
01.1998 - Current
  • Manage a $50M+ public sector sales territory as part of a high-performing team of Account Directors.
  • Consistently exceed annual quotas, including $1.225M SOV attainment in 2023.
  • Drive $6M–$15M annually in Customer Premise Equipment (CPE) sales (Cisco, Palo Alto, Juniper, Ciena, Aruba).
  • Secured a $72M statewide contract with the State of Colorado covering 600+ locations, delivering end-to-end network solutions, CPE, and managed services.
  • Spearheaded multiple Cisco Collaboration Enterprise Agreements with State of Colorado, University of Colorado Boulder, University of Colorado Denver, and Colorado College.
  • Closed $32K MRR in Private Cloud, Colocation, and Managed Storage for the University of Denver.
  • Maintain trusted advisor relationships with CIOs, CTOs, and executive stakeholders across state agencies and higher education.
  • Lead complex RFP responses, contract negotiations, and executive presentations, ensuring alignment with client objectives.
  • Partner with engineering, product, and operations teams to deliver tailored IT solutions.
  • Mentor and coach junior sales representatives on account management, solution selling, and relationship building.
  • Recognized as an internal subject matter expert in public sector IT strategy and statewide initiatives.
  • Enterprise & Strategic Account Management
  • Public Sector Sales (State & Higher Education)
  • Complex Negotiations & Contract Management
  • Cloud, Networking & Collaboration Solutions
  • Customer Premise Equipment (Cisco, Palo Alto, Juniper, Aruba)
  • Consultative & Solution-Based Selling
  • C-Level Relationship Management
  • RFP/RFI Management & Procurement Strategy
  • Team Leadership & Sales Mentorship

Skills

  • Enterprise & Strategic Account Management
  • Public Sector Sales (State & Higher Education)
  • Complex Negotiations & Contract Management
  • Cloud, Networking & Collaboration Solutions
  • Customer Premise Equipment (Cisco, Palo Alto, Juniper, Aruba)
  • Consultative & Solution-Based Selling
  • C-Level Relationship Management
  • RFP/RFI Management & Procurement Strategy
  • Team Leadership & Sales Mentorship

Personal Information

Title: Account Director II | Strategic Sales Leader | Public Sector Technology Expert

Selected Achievements

  • $72M Statewide Contract – Delivered one of the largest state government technology contracts in Colorado.
  • $15M+ Annual Sales – Consistently generated multimillion-dollar revenue streams in competitive public sector markets.
  • Enterprise Agreements Leadership – Spearheaded Cisco Collaboration licensing agreements, modernizing communications for government and higher education institutions.
  • Trusted Executive Advisor – Built and sustained 20+ year relationships with senior leaders across government and academia.

References

References available upon request.

Timeline

Account Director II

Lumen Technologies
01.1998 - Current