Postmaster and Field Financial Analyst with comprehensive experience in postal operations, staffing management, and financial analysis. Proven track record in enhancing customer satisfaction and streamlining processes. Skilled in inventory control, employee training, and implementing cost-saving measures, bringing a proactive approach to operational excellence and client relationships.
Lean Six Sigma Yellow Belt training 2021
Providing Exceptional Customer Care training at William F. Bolger Center Potomac MD 2020.
Counseling At Risk Employees - Refresher training 2024.
Sarbanes Oxley Compliance training - Refresher training 2024.
Time and Attendance including FMLA compliance.
Analytics University Network Operations Program - Bronze level certification.
Understanding the Uniformed Services Employment and Reemployment Rights - Refresher training 2024.
Providing Communications Accomodations - Refresher training 2024