Christine Coco
Calgary,AB
Summary
Equipped with a passion for safety in a aviation background, strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
24
24
years of professional experience
Work History
Cabin Crew Member
WestJet Airlines Ltd
04.2006 - Current
- Delivered exceptional customer service to ensure passenger satisfaction and comfort during flights.
- Conducted safety demonstrations and ensured compliance with airline regulations for passenger security.
- Assisted in managing cabin inventory, supplies, maintaining operational efficiency throughout the flight.
- Collaborated with team members to handle in-flight emergencies and resolve passenger concerns effectively.
- Provided support during boarding and deplaning processes to streamline operations and minimize delays.
- Managed challenging situations calmly and professionally, such as handling unruly passengers or addressing flight delays.
- Maintained cabin safety by conducting pre-flight checks, adhering to airline policies, and following emergency procedures when necessary.
- Followed company regulations and rules to promote safe environment for travelers and employees.
- Optimized passenger experience by proactively identifying potential issues and offering solutions to enhance comfort and satisfaction.
- Attended the Westjet-Lead Spirit of Canada Training during 10 days
- Performed pre-flight safety checks to verify oxygen masks, life jackets and other emergency equipment in good working order.
- Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
French Instructor
Alliance Française du Manitoba
08.2005 - 03.2006
- Facilitated interactive language sessions to enhance conversational skills and cultural understanding.
- Organized cultural events to promote French language immersion and community engagement.
- Managed classroom behavior effectively, establishing clear expectations and consequences to maintain a positive learning environment.
- Communicated with students in French to foster oral proficiency.
- Built cultural literacy by organizing lesson plans focused on French-speaking countries.
Office Assistant
Alliance Française du Manitoba
07.2005 - 03.2006
- Administrative tasks in both of Canada's official languages using word and Outlook
- Welcoming students, handling registrations as well as the library loans in French and English
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Ability to solve conflicts; communicate effectively with students and clients
- Flexibility, ability to work afternoon/evening shifts
Teaching Assistant
University of Winnipeg
01.2003 - 01.2004
- Teaching university students spoken, written, oral and conversational French, as well as French Grammar skills
- Assisted professors in preparing course materials and managing classroom logistics.
- Supported students with academic inquiries, fostering a collaborative learning environment.
- Evaluated student assignments, ensuring accuracy in grading and timely feedback delivery.
- Demonstrate the ability to plan, organize and run handle a class, handle student’s inquiries, and mark marking tests
Teaching Aid
Collège “La Marie” (High School in Martinique)
01.2002 - 01.2003
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
M.D. - English Literature
L’Université Des Antilles Guyanne
Martinique09-2003
High School Diploma -
Lycee De Belllevue
Martinique06-1998
Skills
- Safety awareness
- Cultural sensitivity
- Interpersonal Skills
- Flexibility
- Assertiveness
- Discretion and confidentiality
- Working with Transport Canada regulations
Languages
French
English
Spanish
German
Interests
- Salsa dancing for 25 years
- Swimming
- Hiking
- Camping
Timeline
Cabin Crew Member
WestJet Airlines Ltd
04.2006 - Current
French Instructor
Alliance Française du Manitoba
08.2005 - 03.2006
Office Assistant
Alliance Française du Manitoba
07.2005 - 03.2006
Teaching Assistant
University of Winnipeg
01.2003 - 01.2004
Teaching Aid
Collège “La Marie” (High School in Martinique)
01.2002 - 01.2003
M.D. - English Literature
L’Université Des Antilles Guyanne
High School Diploma -
Lycee De Belllevue
Specific Interests
- Dancing (I won the 2005 salsa dance competition at the Forks, Winnipeg)
- Reading novels and poetry
Personal Information
Date of Birth: November 19th, 2005