Christine Coffman
Nashville,TN
Summary
Business Solution Information Developer with expertise in data storytelling and process automation. Leveraged SQL and RStudio to optimize reporting processes. Collaborated with stakeholders to deliver healthcare analytic solutions that enhance client partnerships and operational performance.
Overview
5
5
years of professional experience
Work History
Business Solution Information Developer
Elevance Health
Nashville, TN
2023.03 - Current
- Managed healthcare analytic solutions from concept to launch, gathering requirements and data through build and release, delivering performance reporting with clear value story for national clients
- Build self-serve tools utilizing R and PowerApps that standardize key clinical metrics and streamline access to reporting, reducing one-off requests and improving data consistency
- Produced competitive insight reports on market rates and positioning, identifying healthcare trend drivers that informed product decisions, pricing strategy, and enhanced client partnerships
- Automate recurring clinical and financial reporting with SQL and RStudio, saving 20+ hours per week for internal stakeholders and improving turnaround time for utilization and cost insights
- Analyze clinical and financial performance drivers that explain performance changes and support operational decisions around care management and cost control
Digital Customer Experience Analyst
Capgemini Inc.
Nashville, TN
2022.06 - 2023.03
- Partnered with client stakeholders to gather requirements and translate them into SAP storefront interface improvements, strengthening the end-to-end digital buying experience and ensuring functional/UX alignment.
- Recommended information architecture and content improvements, reducing navigation friction and enhancing site interface usability.
- Analyzed and mapped customizable website copy/content for a national refresh across 150 retail locations, enabling scalable updates and consistent customer-facing messaging
Global Strategic Pricing Intern
Cargill, Inc.
Minneapolis, MN
2021.05 - 2021.08
- Conducted market/pricing analysis (Tableau) and developed strategic recommendations for negotiation management and pricing governance to improve overall performance.
- Clarified price-value tradeoffs and identified levers to strengthen positioning and support value-based pricing strategies.
- Diagnosed financial, operational, and commercial performance issues across 3 protein segments; integrated findings into actionable insights that enhanced segmentation and pricing execution.
Financial Operations Controlling Intern
Mercedes-Benz U.S. International, Inc.
Vance, AL
2020.10 - 2021.05
- Automated daily, weekly, and monthly financial reporting using Power BI and RPA, reducing manual reporting time by 10 hours per week and improving reporting consistency for multi-million-dollar operations.
- Developed data visualizations for cost tracking and forecasting using benchmarks across 93 global plants, achieving 3% monthly reduction in plant-wide operating expenses.
- Collaborated with cost center managers across 20+ assembly lines to translate corporate financial data into actionable cost insights, facilitating scrap-cost reduction for annual production volume over 200,000 vehicles.
Education
Master of Business Administration - Business Analytics
The University of Alabama
Tuscaloosa, AL05.2022
Bachelor of Science - Finance, Marketing
The University of Alabama
Tuscaloosa, AL05.2020
Skills
- Data visualization and storytelling
- Process automation
- Stakeholder collaboration
- Critical problem solving
- SQL database management
- Microsoft Excel
- Tableau visualization
- R programming
- SAS Enterprise Miner
- PowerApps development
- Generative AI tools
Timeline
Business Solution Information Developer
Elevance Health
2023.03 - Current
Digital Customer Experience Analyst
Capgemini Inc.
2022.06 - 2023.03
Global Strategic Pricing Intern
Cargill, Inc.
2021.05 - 2021.08
Financial Operations Controlling Intern
Mercedes-Benz U.S. International, Inc.
2020.10 - 2021.05
Master of Business Administration - Business Analytics
The University of Alabama
Bachelor of Science - Finance, Marketing
The University of Alabama