Professional Summary
Overview
Work History
Education
Skills
Certification
Awards
Licensure
Timeline

Christine Colon

Contessa Healthcare/Amedisys
Tifton
1
Certification
21
years of professional experience

Results-driven healthcare leader with expertise in adult medical-surgical, geriatric care management, infection control, plasma donation, and telehealth care coordination. Experienced in assessing critical situations and implementing effective interventions. Recognized for mentoring and fostering team development while demonstrating reliability and accountability.

Work History

Recovery Care Coordinator-Virtual Care Unit

2 Years 7 Months
Contessa Healthcare/Amedisys | 01.2024 - Current
  • Virtual patient assessments, education, troubleshooting via Telehealth.
  • Communicate with providers and multidisciplinary team members via Microsoft Teams, EPIC chat, Tigertext, and Symplr.
  • Participating in the implementation of processes and workflows to enhance patient outcomes and streamline for multiple markets.
  • Experience with EPIC and Cerner in multiple states.
  • Acquired necessary supplies through Medline and DME companies to ensure patient care.
  • Interacts with the patient and the multidisciplinary team to evaluate and document measurable health care goals. Utilized for trends in patients' vital signs and and questionnaires.
  • Managed incoming calls and directed them to relevant team members for efficient communication.
  • Troubleshooting technology issues/concerns with patients, families and team members.
  • Coordinated appointment and transportation needs, initiating emergency services across multiple states.
  • Coordinates in home testing( ultrasound, X-ray, EKG) through Trident Care.
  • Ordered supplies via Medline and DME companies for patient needs.

Medical staff Associate- RN

1 Year
CSL Plasma | 01.2022 - 01.2023
  • Conducted confidential interviews with donors to assess suitability and ensure safety in donation process
  • Performs medical history reviews and health assessments
  • Collaborates with center medical director and center physician
  • Assess and review results of laboratory test results
  • Assisted donors in understanding the donation process and addressing their concerns
  • Handled medical emergencies by delivering immediate care in accordance with Standard Operating Procedures, ensuring patient safety
  • Managed employee hepatitis vaccination program to maintain compliance and safeguard health within the organization

Nurse Manager: Medical Unit and Intensive Care

10 Years 7 Months
Rochester General Hospital | 01.2016 - 2021
  • Oversaw the delivery and maintenance of excellent standards of patient care at all times.
  • Led daily operations of nursing staff to ensure quality care and effective functioning of unit.
  • Collaborate with multidisciplinary teams to ensure the highest quality plan of care is developed for patients.
  • Monitor data for quality improvement, and patient outcomes.
  • Educate and coach staff to develop and maintain a strong team atmosphere.
  • Collaborate with nurse educator to coordinate staff education.
  • Oversaw staffing levels to ensure adequate coverage for patient care.
  • Managed budget and payroll functions to support operational efficiency.
  • Developed standardized staffing guidelines for RGH
  • Developed standardized staffing guidelines at RGH to optimize team efficiency and patient care.
  • Assist in new grad education series to facilitate conversation and mentor growth
  • Participated in the Hospital Capacity Management project for the critical care tower.
  • Developed pediatric behavioral management checklist to ensure safety for patient and care guidelines for staff
  • Served as Patient Ambassador to enhance patient experience and streamline staff workflow.

Infection Preventionist

Rochester General Hospital | 01.2021 - 01.2021
  • Helped manage hospital-acquired infections
  • Developing and teaching educational material related to infection prevention
  • Completed case reviews and submitted findings to NHSN to ensure compliance and improve infection tracking
  • Managed patient isolation status to minimize risk of hospital-acquired infections
  • Monitor data for quality improvement, and patient outcomes
  • Provided guidance to staff on infection prevention practices, enhancing overall patient safety and care quality
  • Collected data to support infection control initiatives
  • Prepare units for regulatory visits
  • Developed CHG bathing education for staff, and developed patient brochure

Care Management Observation Unit

Rochester General Hospital | 01.2016 - 01.2016
  • Facilitated home care referrals for patients in need of assistance.
  • Coordinated transportation and clothing for discharged patients to ensure smooth transitions home
  • Identified patients needing durable medical equipment
  • Identified and arranged for patients with durable medical equipment and related companies
  • Secured medication authorizations from insurance providers to ensure patient access.
  • Complete L.A.C.E scores and discharge plans
  • Collaborate with Social Work, physicians and other care teams to prepare patient for discharge and safe living arrangement at home
  • Schedule PCP follow-up appointments and new patient PCP appointments

Clinician III Staff nurse - 5800 acute medical/behavioral unit

10 Years
Rochester General Hospital | 01.2006 - 01.2016
  • Provided patient care on a 39 bed acute medical behavioral unit.
  • Assessed and treated acute medical/behavioral adult and pediatric patients, ensuring comprehensive care.
  • Served as Charge Nurse overseeing daily operations of the unit.
  • Mentored new staff and nursing students, enhancing their skills and integration into the unit.
  • Collaborate with social work, physicians and other care teams to better care for patients.
  • Managed staff scheduling to ensure adequate coverage for patient care.
  • Trained and experienced with telemetry
  • Conducted patient education sessions regarding discharge and ongoing care.
  • Infection prevention liaison and performed audits at the unit level
  • Collaborated with social work, physicians, and care teams to coordinate patient-centered care and improve outcomes.
  • Provided CAUTI education to nursing staff and PCTs, ensuring all new hires received training.

Education

Master’s - Nursing Leadership and Administration

Robert’s Wesleyan College | Rochester, NY

Bachelor of Science - Nursing

University of Phoenix | Phoenix, AZ

Associate of Applied Science - Nursing

Monroe Community College | Rochester, NY

Skills

Case management
Clinical documentation
Patient education
Organizational management
Process improvement
Patient advocacy
Medical terminology understanding
Documentation proficiency

Certification

  • 2023-current American Nurses Credential Center (ANCC) - Medical-Surgical Nursing
  • 2023-current American Nurses Credential Center (ANCC)- Gerontological Nursing

Awards

March 2018 Certificate of Achievement in Accelerated Nurse Leadership Cohort

Licensure

RN325998

Timeline

Recovery Care Coordinator-Virtual Care Unit

Contessa Healthcare/Amedisys
01.2024 - CurrentRead More

Medical staff Associate- RN

CSL Plasma
01.2022 - 01.2023Read More

Infection Preventionist

Rochester General Hospital
01.2021 - 01.2021Read More

Nurse Manager: Medical Unit and Intensive Care

Rochester General Hospital
01.2016 - 2021Read More

Care Management Observation Unit

Rochester General Hospital
01.2016 - 01.2016Read More

Clinician III Staff nurse - 5800 acute medical/behavioral unit

Rochester General Hospital
01.2006 - 01.2016Read More

University of Phoenix

Bachelor of Science from Nursing
Read More

Robert’s Wesleyan College

Master’s from Nursing Leadership and Administration
Read More

Monroe Community College

Associate of Applied Science from Nursing
Read More
Christine Colon