Christine Comeaux
CPC,CPB,CBHC
Glenmora,LA
Summary
Accomplished Medical Billing Manager with a proven track record at Louisiana Cardiovascular & Thoracic Institute, enhancing revenue cycle management and patient satisfaction through expert claims processing and effective team leadership. Skilled in CPT, ICD10, and HCPCS as well as HIPAA compliance and financial reporting, I significantly improved collection rates and streamlined billing processes, demonstrating strong analytical thinking and relationship management abilities.
Hardworking Billing Manager proficient in overseeing team operations, implementing improvements and reducing delinquency. Offering 7 years of experience in medical coding and billing. I am a proactive medical coder and biller with strong background in financial analysis, budgeting and forecasting. Develops and implements financial plans and delivers strategic financial advice. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. I have worked at my current job for the past 7 years, and I am seeking a part time remote position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills pertaining to your coding and billing needs. I previously worked for a behavior health clinic remotely for over a year. I am available for a maximum of 20 hours a week.
Overview
7
7
years of professional experience
Work History
Medical Billing Manager
Louisiana Cardiovascular & Thoracic Institute
04.2017 - Current
- Reviewed billing problems, researched issues, and resolved concerns.
- Worked with customers to develop payment plans and bring accounts current.
- Increased patient satisfaction by addressing billing inquiries promptly and professionally.
- Developed strong relationships with insurance companies through effective communication and negotiation skills, enhancing payment turnaround times.
- Reduced denied claims through diligent review, correction, and resubmission of errors.
- Enhanced revenue cycle management by overseeing timely and accurate claims submission.
- Streamlined claim appeals process by creating clear documentation guidelines and templates for staff use.
- Maintained up-to-date knowledge of regulatory changes impacting medical billing practices to ensure ongoing compliance within the organization.
- Trained team members on best practices in medical billing, ensuring consistent high-quality work across the department.
- Collaborated with providers and staff to ensure accurate coding for billing purposes.
- Optimized cash flow by regularly reviewing aging account balances and implementing tactics for timely collections from patients or insurers.
- Analyzed reports to identify areas for improvement in the overall billing process, leading to increased revenue collection rates.
- Served as an expert resource on complex patient account issues or high-dollar claims requiring specialized handling, ultimately resolving outstanding balances in an efficient manner.
- Performed billing, collection, and reporting functions for office generating over $[Amount] annually.
- Assisted in budget planning, forecasting revenues based on historical trends, payer mix analysis, and other relevant factors affecting financial performance indicators.
- Established and checked coding procedures, monitored reports and updated internal files.
- Developed strategic plans for day-to-day financial operations.
- Established internal audit procedures to validate and improve accuracy of financial reporting.
- Prepared internal and regulatory financial reports, balance sheets and income statements.
- Utilized financial software to prepare consolidated financial statements.
- Performed banking, business administration and financial tasks to guarantee five-star service for clients.
- Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
- Evaluated and negotiated contracts to procure favorable financial terms.0
Medical Coding and Billing Specialist
New Leaf Behavioral Health
02.2022 - 01.2024
- Developed a comprehensive understanding of ICD-10-CM, CPT, and HCPCS codes to ensure proper use in medical coding assignments.
- Provided exceptional customer service to patients, addressing their concerns regarding insurance claims or billing issues with empathy and professionalism.
- Processed insurance company denials by auditing patient files, researching procedures, and diagnostic codes to determine proper reimbursement.
- Maintained patient confidentiality by adhering to strict HIPAA regulations during all aspects of the coding and billing processes.
- Collaborated with healthcare providers to obtain necessary documentation for accurate code assignment and claim submission.
- Reduced errors in medical billings, effectively addressing discrepancies and rectifying issues promptly.
- Monitored trends in medical billing denials, implementing corrective actions to prevent future occurrences of similar issues.
- Enhanced accuracy of medical coding by implementing a thorough review process and cross-checking system.
- Achieved timely reimbursements from payers by submitting clean claims that adhere to payer-specific guidelines.
Education
Certification - Certified Behavior Health Biller
AAPC
Glenmora, LA04.2023
Certification - Medical Insurance Billing
AAPC
Glenmora, LA10.2022
Certificiation - Medical Insurance Coding
AAPC
Glenmora, LA02.2017
High School Diploma -
Crowley High School
Crowley, LA05.1992
Skills
- HIPAA Compliance Knowledge
- Claims Processing Proficiency
- Patient Confidentiality Practices
- Team Leadership Qualities
- Electronic Health Records Experience
- Payment Posting Abilities
- Staff Training and Development
- Accounts receivable management
- Medical Coding Expertise
- Conflict Resolution Strategies
- Revenue Cycle Management
- Denial Management Strategies
- Collections Process Handling
- Analytical Thinking Capacity
- CPT Coding Understanding
- Healthcare Reimbursement Principles
- Time Management Techniques
- Financial Reporting Competence
- ICD-10 Familiarity
- HIPAA knowledge
- Collections experience
- Claims Processing
- Training and mentoring
- Insurance Verification
- Invoice Processing
- Staff Training
- Workflow Planning
- Process Improvements
- Audit Support
- Collections understanding
- Operations Monitoring
- Personnel Oversight
- Collections Management
- Payment posting
- Willing to Learn
- Customer Service
- Attention to Detail
- Procedure optimization
- Critical Thinking
- Decision-Making
- Relationship building and management
- Prioritizing and Planning
- Cash handling expertise
- Financial analysis and reporting
- Client Relationship Management
- Financial Management
- Word Processing
- Credit Approval and Denial
- Human Resources
Timeline
Medical Coding and Billing Specialist
New Leaf Behavioral Health
02.2022 - 01.2024
Medical Billing Manager
Louisiana Cardiovascular & Thoracic Institute
04.2017 - Current
Certification - Certified Behavior Health Biller
AAPC
Certification - Medical Insurance Billing
AAPC
Certificiation - Medical Insurance Coding
AAPC
High School Diploma -
Crowley High School
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