Christine Consdorf

Hobby Lobby

St. Petersburg, FL

08.2013 - 11.2023

Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Supervised cashiers in processing credit, debit and cash payments to streamline sales.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
Delegated work to staff, setting priorities and goals.
Handled complaints from customers by empathetically listening, recording details and offering solutions.
Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
Prepared staff work schedules and assigned team members to specific duties.
Delegated assignments based on team strengths to optimize floor coverage and service levels.
Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
Assisted with customer requests and answered questions to improve satisfaction.
Planned and completed group projects, working smoothly with others.
Recognized by management for providing exceptional customer service.
Completed day-to-day duties accurately and efficiently.