Accomplished retail professional known for strong leadership and customer service skills. Successfully guided teams to exceed sales targets through effective training and merchandising strategies, ready to contribute to operational improvements and elevate customer experiences.
In charge of Demos for Sam's Club, preparing the Carts and Product for one to twelve Demos per day. As well as keeping track of all inventory used in a given day. While maintaining Food Safety at all times.
Work History
Retail Supervisor
11 Years 9 Months
Product Connections at Sam's Club | 10.2014 - Current
Oversaw daily operations to ensure efficient workflow and compliance with company policies.
Guided and supported new staff through mentorship initiatives, resulting in improved team performance and service excellence.
Established inventory management systems to enhance stock accuracy and minimize shrinkage.
Designed and implemented scheduling strategies to optimize labor expenditures and uphold customer satisfaction standards.
Lead Sales Associate
9 Years 8 Months
Home Depot | 06.2003 - 02.2013
Oversaw daily sales operations, ensuring optimal customer service and engagement.
Trained and mentored new associates on product knowledge and sales techniques.
Developed merchandising strategies to enhance product visibility and drive sales.
Collaborated with management to implement store promotional events, increasing foot traffic.
Owner/Operator
3 Years 3 Months
Rico's Pizza | 03.1985 - 06.1988
Managed daily operations, ensuring high-quality food preparation and customer service standards.
Developed menu offerings based on customer preferences and market trends to enhance sales.
Oversaw staff training programs to improve efficiency and maintain service excellence.
Implemented inventory management practices, reducing waste and optimizing stock levels.
Education
No Degree - Animal Science
Shasta College | Redding, CA
No Degree - Real Estate Law And Sales
Lumbleau Real Estate School | Sacramento, CA | 1978