Christine Cortellesso
Wellington,FL
Summary
Focused on developing organizational and multitasking skills, honed ability to ensure smooth daily routines and effective time management. Expertise in communication and conflict resolution, fostering positive interactions and relationships. Seeking to transition valuable abilities into a new field, contributing to a dynamic and collaborative team setting.
Overview
38
38
years of professional experience
Work History
House Manager / Nanny
Private Residence
02.2017 - 08.2023
- Oversaw childcare arrangements to promote a supportive family atmosphere.
- Anticipated needs of family members by staying informed about their preferences, schedules, and priorities.
- Coordinated maintenance and repair tasks for optimal household functionality
Administrative Support
AAC Masonry, Inc.
10.1996 - 05.2016
- Provided exceptional administrative support to senior leadership, enabling them to focus on strategic decisionmaking.
- Provided essential administrative support by organizing files, managing calendars and scheduling meetings, contributing to increased productivity.
Customer Service / Dispatch Operations Manager
Complete Business Systems, Inc.
08.1988 - 08.1995
- Managed staff of 18 customer service representatives and dispatchers
- Assisted in hiring new employees by conducting interviews, evaluating candidates'' skills, and making recommendations based on company needs.
- Implemented advanced software systems to increase accuracy in dispatching orders and managing resources.
- Fostered a positive work environment that promoted teamwork and collaboration among dispatchers, drivers, and other stakeholders in the supply chain.
Customer Service Representative Team Lead
Telerate Systems Inc.
05.1985 - 06.1988
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Bachelor of Arts - Business Administration And Management
Wesley College
Dover, DEBachelor of Arts - Business Administration And Management
St. Peters University
Jersey City, NJHigh School Diploma -
St. Dominic Academy High School
Jersey City, NJSkills
- Schedule management
- Calendar management
- Critical thinking
- Preventive Maintenance
- Exceptional organization
- Administrative support functions
- Scheduling coordination
- Logistics management
- Multiple project coordination
- Staff training and development
Timeline
House Manager / Nanny
Private Residence
02.2017 - 08.2023
Administrative Support
AAC Masonry, Inc.
10.1996 - 05.2016
Customer Service / Dispatch Operations Manager
Complete Business Systems, Inc.
08.1988 - 08.1995
Customer Service Representative Team Lead
Telerate Systems Inc.
05.1985 - 06.1988
Bachelor of Arts - Business Administration And Management
Wesley College
Bachelor of Arts - Business Administration And Management
St. Peters University
High School Diploma -
St. Dominic Academy High School
Similar Profiles
Lorin OliverLorin Oliver
Household Manager & Nanny at Private ResidenceHousehold Manager & Nanny at Private Residence
Janyia ElderJanyia Elder
Tutor, Special Needs Students at Private ResidenceTutor, Special Needs Students at Private Residence
DIANE SERUFULIDIANE SERUFULI
Household Manager & Caregiver at Private ResidenceHousehold Manager & Caregiver at Private Residence
GALEN DEJONGEGALEN DEJONGE
GROUNDSKEEPER at Private ResidenceGROUNDSKEEPER at Private Residence
Lourdes BrodeurLourdes Brodeur
Pet Sitter at Jennifer SymonsPet Sitter at Jennifer Symons