Christine Danderand
NE
Summary
I am a business owner looking to reenter the workforce as a medical coder. I am a hard working, professional that will adhere to all guidelines set forth by the AMA to ensure accurate billing for medical procedures/visits.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Owner/Makeup Artist
Blush Makeup Artistry, LLC
01.2009 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Provided makeup artistry services to clients ranging from brides to political figures.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
Cardiology Scheduler
CHI Health-Midlands
08.2005 - 01.2009
- Assisted in the optimization of clinic workflow processes through careful observation and proactive recommendations for improvement opportunities in scheduling procedures.
- Prepared correspondence, memos and medical forms.
- Contributed to a positive work environment through effective teamwork within the cardiology department''s administrative support staff.
- Obtained and entered authorization and correspondence relating to referrals in patient charts and computer.
- Collaborated closely with physicians to coordinate their availability for consultations, surgeries, and follow-up appointments.
- Provided exceptional customer service by addressing patients'' scheduling concerns and answering inquiries in a professional manner.
- Managed high call volumes while maintaining a pleasant demeanor, providing prompt assistance to patients seeking cardiology services.
- Improved patient flow through the department by monitoring provider schedules, identifying gaps, and filling them proactively.
- Handled incoming phone calls from patients to schedule or reschedule appointments.
- Increased operational efficiency by updating electronic calendars regularly, ensuring all relevant parties had access to current information on appointments and events.
- Scheduled patients for exams by inputting and updating patient information in medical system.
- Created and maintained clinic staff schedule and booked exam rooms.
- Maintained accurate patient records with meticulous attention to detail during the appointment booking process.
Trainer
MAC Cosmetics
06.1998 - 08.2005
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
- Created and implemented artistry trainings for artists spanning several states.
- Enhanced trainee engagement through interactive workshops and hands-on activities.
- Facilitated team-building exercises to foster collaboration between department members.
- Customized leadership development programs, resulting in marked increase in leadership capabilities across departments.
Education
Certificate of Completion - CPC Medical Coding
AAPC Medical Coding
Online08.2024
Bachelor of Science - Exercise Science
University of British Columbia
Vancouver, BC Canada06.2000
Skills
- Medical terminology knowledge
- Insurance Verification
- Patient confidentiality
- Healthcare industry understanding
- Medical billing knowledge
- HIPAA Compliance
- Customer Service
- Quality Assurance
- Problem-solving abilities
- Critical Thinking
Certification
Certificate of completion-AAPC CPC course
August 2024
Affiliations
- AAPC
Timeline
Owner/Makeup Artist
Blush Makeup Artistry, LLC
01.2009 - Current
Cardiology Scheduler
CHI Health-Midlands
08.2005 - 01.2009
Trainer
MAC Cosmetics
06.1998 - 08.2005
Certificate of Completion - CPC Medical Coding
AAPC Medical Coding
Bachelor of Science - Exercise Science
University of British Columbia
Certificate of completion-AAPC CPC course
August 2024
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