Summary
Overview
Work History
Education
Skills
Timeline
Cashier

Christine Darrah

Mills

Summary

Dynamic customer service professional with a strong work ethic and integrity, experienced at Walmart and Loaf 'N Jug. Proven ability to enhance guest satisfaction through effective communication and cash handling. Recognized for resolving complaints with empathy, fostering loyalty, and streamlining operations to improve efficiency and customer experience.

Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.

Overview

10
10
years of professional experience

Work History

Cashier

Walmart
07.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.

Guest Service Team Leader

Loaf 'N Jug
07.2021 - 06.2024
  • Enhanced guest satisfaction by efficiently managing front desk operations and addressing customer concerns promptly.
  • Streamlined check-in and check-out processes for improved guest experience and reduced wait times.
  • Reviewed customer feedback regularly to identify areas for improvement in guest services operations.
  • Led team meetings to address concerns and inform employees of new policies and procedures.
  • Monitored reservation system for accuracy and efficiency, reducing booking errors and conflicts.
  • Increased overall efficiency by implementing process improvements that streamlined workflows within the Guest Services department.
  • Developed strong relationships with guests, leading to increased loyalty and repeat business.

Customer Service Cashier

Walmart
10.2015 - 06.2021
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Met customer service goals and exceeded customer expectations.
  • Resolved customer complaints and maintained clean and tidy checkout area.

Education

High School Diploma -

Eldorado High School
Las Vegas, NV

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration

Timeline

Cashier

Walmart
07.2024 - Current

Guest Service Team Leader

Loaf 'N Jug
07.2021 - 06.2024

Customer Service Cashier

Walmart
10.2015 - 06.2021

High School Diploma -

Eldorado High School

Similar Profiles

CREATE PROFILE
Christine Darrah