Account Manager
Med Mark Treatment Center Essex
01.2020 - 02.2021
- Enhanced client satisfaction through proactive relationship management and support.
- Designed customized treatment plans aligned with healthcare provider recommendations.
- Facilitated effective communication among clients and multidisciplinary healthcare teams.
- Tracked case progress, ensuring timely updates for clients and stakeholders.
- Conducted thorough needs assessments to identify and prioritize client goals.
- Achieved high client retention rates by delivering exceptional service and anticipating needs.