Christine Degnegaard
New Lenox,IL
Summary
Driven professional with a strong background in accounts receivable, showcased at Odyssey Logistics LLC. Excels in high volume invoice processing, utilizing Microsoft Excel and AR/AP software, while enhancing customer relations through exceptional service. Skilled in month-end procedures, contributing to streamlined operations. Trained new hires, demonstrating leadership and a commitment to team success.
Overview
32
32
years of professional experience
Work History
Accounts Receivable Clerk
Odyssey Logistics LLC
10.2007 - Current
- Prepare, mail, and email invoices to customers, request required documents Proof of Delivery, Bills of Lading, interchanges, and Rail bills from truckers for invoicing, and document account updates.
- Maintain up-to-date customer contact information, provide exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong and long-lasting relationships.
- Contribute to month-end closing procedures by preparing detailed accounts and running an exception report 2x a month to update and see why old work orders have not been invoiced yet.
- Coordinate with other departments to ensure accurate application of voids, credits, and adjustments to client accounts.
- Train new hires in company policies, standard operating procedures, and software systems related to accounts receivable functions, ensuring seamless integration into the team''s operations.
- Printing reports and generate invoices by using the accounting software AS400 or an Excel spreadsheet.
- Assisting the payable department on processing their invoices.
- When Proof of deliveries are received, need to verify signature received, container number, weights, and seals are listed before excepting.
- When receiving Bills of Lading need to verify container number and PO#s match our work order before excepting.
- Scan in documents to customer file and Teams drive.
Out Patient Clerk
Advocate South Suburban Hospital
07.1992 - 09.2007
- Supported clinical team members by gathering essential diagnostic results such as lab reports or imaging studies prior to patient visits.
- Sorted incoming correspondence promptly and accurately directed it to appropriate departments or personnel within the facility.
- Hanging X-Ray films before and present for radiologists to view. Created CDs of X-Rays when Pax was created and film was no longer needed unless previous X-Ray was on film.
- Streamlined patient registration processes, resulting in reduced wait times and improved patient experience.
- Ensured a professional atmosphere in waiting areas through diligent upkeep of cleanliness standards organization comfort measures for patients.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Updated patient information and insurance details for accurate electronic medical records.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
Education
Certification - Medical Billing And Coding
South Suburban College of Cook County
South Holland, IL2007
High School Diploma -
Alan B Shepard High School
Palos Heights, IL06.1986
Skills
- Invoice Processing and proficiency
- Microsoft Excel
- Accounts Receivable and Payable Software
- Customer Relations
- Month-end closing procedures
Timeline
Accounts Receivable Clerk
Odyssey Logistics LLC
10.2007 - Current
Out Patient Clerk
Advocate South Suburban Hospital
07.1992 - 09.2007
Certification - Medical Billing And Coding
South Suburban College of Cook County
High School Diploma -
Alan B Shepard High School
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