CHRISTINE DEIF
Overview
10
10
years of professional experience
Work History
Restaurant Supervisor
OHM Concession Group LLC Dulles International Airport
02.2023 - Current
- Menu planning
- Food safety compliance
- Kitchen equipment evaluation and maintenance
- Staff training and development
- Staff performance reviews
- Scheduling and payroll oversight
- Inventory management
- Budget planning.
- Trained new employees on restaurant policies and procedures.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Resolved customer complaints regarding food quality or service issues promptly and courteously.
- Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
- Ensured compliance with health and safety regulations in the kitchen, storage areas and dining area.
- Monitored food supplies, ordered necessary items to maintain adequate stock levels.
- Adhered to all food safety regulations.
- Coached staff on strategies to enhance performance and improve customer relations.
- Kept operations in compliance with food safety regulations.
- Inspected dishes before they were served to verify that presentation met quality standards.
- Oversaw restaurant maintenance and cleanliness, assigning tasks to individual team members in alignment with operational and customer needs.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
Assistant Fleet Manager
Sixt Rental Car
03.2022 - 01.2023
- Supported leadership by delegating assignments and monitoring mechanic performance to ensure timely work completion.
- Negotiated with carriers and warehouse operators for services and preferential rates.
- Handled departmental scheduling to maintain proper staffing for shifts.
- Optimized fleet consistency by painting all on-road vehicles uniformly.
- Communicated with upper management and drivers to build lasting relationships.
- Supervised employees to promote optimal productivity in job tasks and duties.
Restaurant Manager
Byblos Restaurant
03.2020 - 01.2022
- Explained goals and expectations required of trainees.
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
- Assisted with kitchen preparation during peak times as needed.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Created detailed reports on weekly and monthly revenues and expenses.
- Created new menu items based on customer feedback and industry trends.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
Restaurant Supervisor
American Tap
01.2019 - 01.2020
- Ensuring prompt and friendly customer service
- Supervising the preparation, display, and delivery of food and drinks
- Scheduling restaurant staff and assign tasks.
Makeup Artist
Krissy Cosmetic Store
Egypt
01.2014 - 08.2017
- Manage the 2 stores
- Place orders for upcoming stock shipments
- Organization of files and accounts.
Education
Bachelor of Philosophy -
01.2011
Highschool -
Egypt
01.2007
Makeup Artist and Educator -
Skills
- Brainstorming Skills
- Visual Learner
- Multilingual
- Customer Transactions
- Time management
- Leadership
- Sales Operations
- Service Quality
- Staff Management
- Food Services Management
- Staff Training
- Scheduling Coordination
- Staff Supervision
- Menu Development
Timeline
Restaurant Supervisor
OHM Concession Group LLC Dulles International Airport
02.2023 - Current
Assistant Fleet Manager
Sixt Rental Car
03.2022 - 01.2023
Restaurant Manager
Byblos Restaurant
03.2020 - 01.2022
Restaurant Supervisor
American Tap
01.2019 - 01.2020
Makeup Artist
Krissy Cosmetic Store
01.2014 - 08.2017
Bachelor of Philosophy -
Highschool -
Egypt
Makeup Artist and Educator -
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