- Enjoying the art of baking and pastry-making, experimenting with recipes
- Advocacy Campaigns
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Documenting and sharing travel experiences
- Fashion and Style
- I have a passion for photography and editing photos
Christine Dominey
Titusville,FL
Summary
Dynamic and results-oriented professional with a proven track record at Ameritech Facility Services, excelling in project coordination and customer service. Demonstrated ability to enhance operational efficiency and client satisfaction through expert problem-solving and relationship building. Skilled in documentation management and adept at fostering team collaboration, consistently achieving project milestones with exceptional attention to detail.
Overview
20
20
years of professional experience
Work History
Project Coordinator
Ameritech Facility Services
03.2022 - Current
- Provide comprehensive administrative support to Project Managers and General Managers to ensure the timely and complete execution of customer projects.
- Thrive in a highly organized, fast-paced environment, demonstrating strong multitasking skills and the ability to meet deadlines under pressure.
- Enter new jobs into the Acumatica Project Management System, including bulk work order imports and initiating billing processes.
- Communicate schedules and requirements effectively to field technicians.
- Receive, track, save, and update project paperwork for customers.
- Coordinate subcontractors by requesting necessary paperwork and ensuring compliance with all requirements, properly filing documents in the company system.
- Process lien releases, compliance documentation, and billing packages.
- Participate in daily project conference calls to provide updates and address issues.
- Respond to project inquiries from technicians and customers, providing exceptional customer service.
- Perform additional duties as assigned, including interviewing and training new coordinators, assisting in team-building meeting planning, and following up on client payments when needed.
Retail Sales Supervisor
Bealls Outlet Stores
01.2019 - 03.2021
- Created and implemented employee monthly action plans to increase sales and customer loyalty.
- Opened and closed store independently and prepared nightly bank drop for manager.
- Collaborated with other supervisors to develop and implement operational improvements for increased efficiency.
- Consistently met or exceeded monthly sales targets through proactive leadership and regular performance evaluations.
- Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
- Created a positive work environment by fostering open communication and recognizing employee achievements regularly.
- Oversaw daily operations of the sales floor, delegating tasks appropriately to ensure smooth functioning at all times.
- Trained new associates on cash register operations, conducting customer transactions, and balancing drawer.
- Analyzed sales data to identify trends and areas for growth, implementing targeted initiatives to capitalize on these opportunities.
Front Desk Concierge
Reunion Resort And Golf Club
01.2007 - 01.2010
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Utilized reservation software proficiently to manage bookings and track important guest details accurately.
- Assisted in training new team members on front desk procedures and best practices for exceptional service delivery.
- Assisted guests with reservations, modifications, and cancellations in a courteous and professional manner.
- Enhanced customer satisfaction by providing timely and accurate information on hotel facilities and services.
- Developed strong relationships with repeat guests, resulting in increased loyalty and return visits.
- Performed administrative tasks including filing paperwork, maintaining inventory of office supplies and coordinating maintenance requests.
- Maintained up-to-date knowledge of hotel policies, procedures, events, promotions, ensuring accurate information was communicated to guests.
- Maintained a clean and organized front desk area, contributing to a welcoming atmosphere for guests.
- Managed phone lines efficiently, directing calls to the appropriate departments or taking messages as needed.
Assistant Underwriter
First Protective Insurance Company
01.2005 - 01.2007
- Expedited the underwriting process through effective prioritization and organization of workload.
- Responded to customer requests via telephone and email and effectively answered questions and inquiries.
- Controlled loss by assessing risk, conducting system analysis, and recommending policy solutions.
- Collaborated with senior underwriters to assess risks and determine appropriate coverage levels for clients.
- Evaluated insurance applications against established criteria, ensuring adherence to company policies and regulatory requirements.
- Maintained strong relationships with agents, brokers, and policyholders to ensure smooth communication and timely issue resolution.
- Verified data integrity and accuracy.
- Provided high level of assistance to help with review, classification, coding, and rating of applications.
- Enhanced underwriting efficiency by streamlining processes and implementing best practices.
Education
Certified Professional Service Representative - Insurance
Central Insurance School
01-2005
High School Diploma -
St. Cloud High School
St. Cloud, FL01-1997
Skills
- Problem-Solving
- Project Coordination
- Time Management
- Detail Oriented
- Team Coordination
- Documentation Management
- Decision-Making
- Critical Thinking
- Flexible and Adaptable
- Attention to Detail
- Project Scheduling
- Customer Service
- Quality Assurance
- Relationship Building
- Data Collection
Interests
Timeline
Project Coordinator
Ameritech Facility Services
03.2022 - Current
Retail Sales Supervisor
Bealls Outlet Stores
01.2019 - 03.2021
Front Desk Concierge
Reunion Resort And Golf Club
01.2007 - 01.2010
Assistant Underwriter
First Protective Insurance Company
01.2005 - 01.2007
Certified Professional Service Representative - Insurance
Central Insurance School
High School Diploma -
St. Cloud High School
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