CHRISTINE DOWER
Essex,MD
Summary
Friendly, Organize, Reliable, Quick Learner, Hardworking and Ambitious individual with proficient skills in Customer Service, Communications, Computers, Clerical Work, Typing, Data Entry and Confidentiality (HIPAA Training), Medical Terminology, Medical Billing, Computerized Medical Billing, Electronic Health Record, and Experience working in a healthcare environment
Overview
18
18
years of professional experience
1
1
Certification
Work History
Endoscopy Surgical Technician
Mercy Medical Center
08.2024 - Current
- Assist in the delivery of quality patient care to patients having endoscopic gastrointestinal surgery
- Under the supervision of the registered nurse and or gastroenterologist perform delegated patient care procedures care provided includes procedure setup,assistance,scope processing
- Prepare for ERCP procedures which include stent placement and removal
- Assist with EUS and endoscopic dissection
- Assist gastroenterologist with liver biopsies, dilation and endo flip machine procedures
Anesthesia Technician
Holy Cross Hospital
04.2024 - 06.2024
- Transported patients to and from operating room
- Administer anesthesia to patients and assist doctors in related activities.
- Monitor the patient after the anesthesia is administered to ensure that no harmful side effects occurred.
- Prepare medications for administration to patients
Monitor patient’s vital signs during surgery or other procedures - Assist physicians with administering anesthesia
- Perform various tasks related to anesthesia such as monitoring equipment, preparing drugs, etc.
- Keep records of all activities performed by an anesthesia technician
- Provide technical support to physicians and nurses during surgical procedures
- Maintain equipment used in anesthesia
- Report any changes in patients’ condition
- Ensure that the correct medication is administered to the right patient at the right time
- Help prepare the operating room before surgeries start
- Assist doctors and nurses with cleaning up after surgeries
- Assess patients’ needs and provide care accordingly
- Follow the doctor’s orders and instructions
- Record and document all events occurring during the procedure
- Make sure that the operating room is clean and sterile before each operation starts
- Check the status of the anesthesia machine
- Clean and disinfect instruments and equipment
- Prepare solutions, syringes, and IV fluids
- Assist with preparation of anesthesia machines
- Monitor the patient’s blood pressure
- Observe and report any abnormalities in the functioning of anesthesia machines
- Adjust ventilator setting
- Monitor the patient’s ECG
Claims Specialist
Social Security Administration
06.2023 - 02.2024
- Analyzed claims for accuracy and compliance with policies and regulations.
- Collaborated with cross-functional teams to resolve complex claim issues efficiently.
- Developed training materials to enhance knowledge of claims processes among staff.
- Streamlined claims processing workflow, reducing turnaround time for approvals.
Anesthesia Technician
MedStar Union Memorial Hospital
12.2018 - 06.2023
- Transported patients to and from operating room.
- Administer anesthesia to patients and assist doctors in related activities.
- Monitor the patient after the anesthesia is administered to ensure that no harmful side effects occurred.
- Prepare medications for administration to patients
- Monitor patient’s vital signs during surgery or other procedures
- Assist physicians with administering anesthesia
- Perform various tasks related to anesthesia such as monitoring equipment, preparing drugs, etc.
- Keep records of all activities performed by an anesthesia technician
- Provide technical support to physicians and nurses during surgical procedures
- Maintain equipment used in anesthesia
- Report any changes in patients’ condition
- Ensure that the correct medication is administered to the right patient at the right time
- Help prepare the operating room before surgeries start
- Be available to assist surgeons, physicians, and nurses when needed
- Assist doctors and nurses with cleaning up after surgeries
- Assess patients’ needs and provide care accordingly
- Follow the doctor’s orders and instructions
- Record and document all events occurring during the procedure
- Make sure that the operating room is clean and sterile before each operation starts
- Check the status of the anesthesia machine
- Clean and disinfect instruments and equipment
- Monitor the patient‘s pulse oximeter readings
- Prepare solutions, syringes, and IV fluids
- Assist with preparation of anesthesia machines
- Monitor the patient’s blood pressure
- Observe and report any abnormalities in the functioning of anesthesia machines
- Monitor patients’ vital signs
- Administer oxygen through nasal cannula
- Adjust ventilator settings
- Monitor the patient’s heart rate, blood pressure, breathing patterns, skin color, and body temperature
- Monitor the patient’s ECG
- Assist the physician with positioning of the patient.
Anesthesia Technician
University of Maryland Medical Center
08.2015 - 12.2018
- Transported patients to and from operating room.
- Administer anesthesia to patients and assist doctors in related activities.
- Monitor the patient after the anesthesia is administered to ensure that no harmful side effects occurred.
- Prepare medications for administration to patients
- Monitor patient’s vital signs during surgery or other procedures
- Assist physicians with administering anesthesia
- Perform various tasks related to anesthesia such as monitoring equipment, preparing drugs, etc.
- Keep records of all activities performed by an anesthesia technician
- Provide technical support to physicians and nurses during surgical procedures
- Maintain equipment used in anesthesia
- Report any changes in patients’ condition
- Ensure that the correct medication is administered to the right patient at the right time
- Help prepare the operating room before surgeries start
- Be available to assist surgeons, physicians, and nurses when needed
- Assist doctors and nurses with cleaning up after surgeries
- Assess patients’ needs and provide care accordingly
- Follow the doctor’s orders and instructions
- Record and document all events occurring during the procedure
- Make sure that the operating room is clean and sterile before each operation starts
- Check the status of the anesthesia machine
- Clean and disinfect instruments and equipment
- Monitor the patient‘s pulse oximeter readings
- Prepare solutions, syringes, and IV fluids
- Assist with preparation of anesthesia machines
- Monitor the patient’s blood pressure
- Observe and report any abnormalities in the functioning of anesthesia machines
- Monitor patients’ vital signs
- Administer oxygen through nasal cannula
- Adjust ventilator settings
- Monitor the patient’s heart rate, blood pressure, breathing patterns, skin color, and body temperature
- Monitor the patient’s ECG
- Assist the physician with positioning of the patient.
Inventory Specialist
University of Maryland Medical Center
01.2014 - 01.2015
- Served as the resource person for the operating room and sterile processing department
- Processed requisitions via phone, for the operating room and sterile processing departments
- Coordinated supplies to ensure availability to staff in the operating room and sterile processing, practices within the standards of AORN and OSHA
- Maintained accuracy of charge items and verify correct charge numbers are attached to the correct items, reviews and evaluated supply movement, establish and maintain par levels for supplies in the operating room and central sterile supply.
- Followed distribution plans to effectively allocate equipment to personnel.
- Initiated timely and accurate requisition orders to replenish inventory.
- Communicated openly across departments to verify and correct inventory counts.
- Handled safe and efficient unloading and loading of product shipments.
- Tracked inventory returns, shipping issues, and shortages across the operating rooms.
- Restocked shelves, racks and bins with the latest merchandise in attractive displays.
- Completed all assigned tasks prior to shift end.
Environmental Services Housekeeper
University of Maryland Medical Center
03.2013 - 12.2014
- Restocked paper items and other supplies in patient rooms.
- Cleaned and prepared patient rooms, beds, and stretchers in compliance with current sanitation standards.
- Removed trash and waste from assigned areas and transported to appropriate disposal, recycling, or hazardous waste management areas.
- Used infection-control procedures to protect patients and staff from cross-contaminations.
- Swept, vacuumed, and buffed floors using appropriate equipment and supplies to maintain cleanliness.
Special Education Teacher Assistant
Franklin Middle School
02.2012 - 05.2012
- Offered extra assistance to disabled students such as helping them access facilities and use assistive devices.
- Created and maintained, in coordination with lead teacher, child-centered educational environments.
- Observed students during activities and assignments to document their strengths and weaknesses.
- Helped outside of the classroom to monitor and protect students, including assisting with the bus and in the cafeteria.
- Maintained clean and organized classroom space to help students feel welcome and promote learning.
Cafeteria Assistant
Glyndon Elementary School
09.2010 - 06.2011
- Used commercial kitchen equipment to prepare and cook menu items.
- Maintained supply of condiments, straws, and napkins for easy addition to customers' trays and to-go orders.
- Washed dishes and utensils, food service bins, and counters during and after service.
- Helped serve food on service line to efficiently distribute main and side dishes.
- Reset the dining area tables between customers by clearing dishes, wiping down surfaces and restocking supplies.
Health Information Associate
Mercy Medical Center
03.2007 - 05.2010
- Maintained confidentiality, printed discharge reports, organized medical records, retrieved files, purged records, answered telephones, assisted receptionist, scanned documents, performed indexing, reconciled charts, greeted patients, keyed data, maintain database system, and copied charts for patients
- Maintained incoming communications by phone, email, and fax to quickly deliver critical health information to personnel.
- Maintained records and completed required forms to match strict regulatory standards governing health information.
- Developed and implemented audit schedule to regularly analyze medical records for inconsistencies.
- Handled end-to-end charting needs, including building files for new admissions and closing out records upon discharge.
- Scanned results and records into EMR system and assisted the supervisor with troubleshooting problems with obtaining diagnostic results
Education
High School - undefined
Forest Park High School
Baltimore, MDSkills
- Answering telephones, directing calls, and taking messages
- Opening and sorting the incoming mail, and prepare outgoing mail
- Maintaining and updating files and database systems
- Proofreading data, other information and make the necessary change
- Communicating with customers, employees and other individuals to answer questions, and to address complaints
- Operating office machines, such as scanners, photocopiers, facsimile machines, voice mail systems, and operate personal computers
- Typing, and editing correspondences, processing and preparing forms
- Organizing and maintaining a neat work environment
Certification
- Mercy Medical Center, Baltimore, MD
- Allscripts Electronic Health Records, Allscripts Scan System, Microsoft Outlook, Microsoft Power Point, Microsoft Word, Misys Vision, Microsoft Excel, Centricity EMR System, Centricity Document Indexing, Medical Manager, Amalgo System
Timeline
Endoscopy Surgical Technician
Mercy Medical Center
08.2024 - Current
Anesthesia Technician
Holy Cross Hospital
04.2024 - 06.2024
Claims Specialist
Social Security Administration
06.2023 - 02.2024
Anesthesia Technician
MedStar Union Memorial Hospital
12.2018 - 06.2023
Anesthesia Technician
University of Maryland Medical Center
08.2015 - 12.2018
Inventory Specialist
University of Maryland Medical Center
01.2014 - 01.2015
Environmental Services Housekeeper
University of Maryland Medical Center
03.2013 - 12.2014
Special Education Teacher Assistant
Franklin Middle School
02.2012 - 05.2012
Cafeteria Assistant
Glyndon Elementary School
09.2010 - 06.2011
Health Information Associate
Mercy Medical Center
03.2007 - 05.2010
High School - undefined
Forest Park High School
ADDITIONAL RELATED WORK EXPERIENCE
- Environmental Technician, Mercy Hospital, Baltimore, MD
- Environmental Technician, Future Care, Baltimore, MD
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