Christine Dufford
New York,N.Y.
Summary
Experienced, energetic leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Office Manager
Robert D. McMullen MD
02.2002 - Current
- Assisted in the delivery of psychiatric care to a large, diverse patient population
- Communicated instructions and treatment plan to patients, family members, and collaterals supports
- Secured insurance authorization for specialized procedures and pharmaceuticals
- Facilitated HIPPA compliant physician referrals and patient hospitalizations
- Exceptional skills in written documentation, verbal communication including crisis intervention
- Effective interpersonal and leadership ability with enthusiastic collaborator attitude
Housing Specialist
Goddard Riverside Community Center
05.2000 - 02.2002
- Developed permanent housing plans for mentally ill, formerly homeless men living in a Tier II shelter
- Led psychoeducational groups and conducted individual counseling to build adult daily living skills
- Wrote psychosocial evaluations and completed NYC HRA Supportive Housing applications
- Orchestrated housing interviews and transition to Supportive Housing Programs
Psychiatric Rehabilitation Counselor
FEGS, Inc.
08.1993 - 03.2000
- Carried a case load of 20-25 mentally ill men and women eager to gain skills to live on their own, seek gainful employment or pursue educational goals
- Led twenty groups per week to foster skill development needed to succeed in independent living, the competitive work force, and in an educational arena
- Developed curriculum and led a consumer driven Peer Counseling Program
- Organized a consumer advocacy and out-reach group
Education
Bachelor of Arts - English Literature
Ohio Wesleyan University
Delaware, OH06.1983
Skills
- Organizational skills
- Workflow optimization
- Documentation expertise
- Staff management
- Report preparation
- Scheduling coordination
- Administrative oversight
- Credit and collections
- Office management
- Office administration
Certification
AHA CPR Certification
First Aid Certification
Timeline
Office Manager
Robert D. McMullen MD
02.2002 - Current
Housing Specialist
Goddard Riverside Community Center
05.2000 - 02.2002
Psychiatric Rehabilitation Counselor
FEGS, Inc.
08.1993 - 03.2000
Bachelor of Arts - English Literature
Ohio Wesleyan University
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