Christine Dujsik

* Manage and implement multiple projects from conception through customer delivery. To coordinate service delivery and provide leadership and management of vendor staff that installs the service delivery equipment.
* Work as a member of a team environment responsible for coordination and scheduling of site surveys, cable extensions, inside wiring, circuit activation and customer acceptance.
* Ability to elicit support from inter-department, communicating with vendors, customer facing management and sales teams to support the customer provisioning and designs.
* Practice project management and industry best practice to enhance success and customer satisfaction.
* Identify all problem areas on projects and discuss with team members or escalate to leadership if necessary.
* Issue purchase orders from vendor quotes or established pricing sheets and track budgets for all projects.
* Receive Team achieving awards for supporting multiple federal agencies. Q1 2017 (Federal Maritime Commission), Q4 2015 (Army and Airforce Exchange Service), Q1 2012 (DISA/Navy Recruiting/Reserves).

* Provided support to Facilities managers with building maintenance issues, escorting contractors and badging clients at the front lobby as needed.
* Assisted Real Estate managers with annual forecasting of budget, calculated straight-line rent bookings, reconciled operating expenses, ensured lease documents and rent schedules were in concurrence, processed check requests for payments of all vendor invoices.
* Worked with landlords to resolve discrepancies, drafted correspondence, prepared new lease folders, and administration files.

* Isolated, troubleshoot and restored T1 circuits per customer trouble tickets or calls in queue.
* Provisioned and turned up International E1 circuits working with technicians in Europe and South America.
* Monitored networks and switching systems equipment to ensure resolution of network problems using various on-line tools.
 Updated tickets in established ticketing system and sorted into appropriate buckets.