Summary
Overview
Work History
Education
Skills
Timeline
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Christine Edwards

Clinton,WI

Summary

Resourceful Account Manager with excellent client oversight, issue resolution and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.

Overview

13
13
years of professional experience

Work History

Account Manager

Belvedere
10.2021 - Current
  • Reviewed and mitigated discrepancies to increase sales, reduce costs and streamline processes.
  • Recommended brand products to customers to encourage repeat purchases and foster customer loyalty.
  • Set clear sales goals to identify activities and behaviors to advance sales process and close deals.
  • Monitored service after sale and implemented quick and effective problem resolutions.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Served customers with knowledgeable, friendly support during every stage of the purchasing process.

Realtor

First Weber Group Realtors
01.2015 - 08.2018
  • Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
  • Wrote contracts to outline sales and purchases of properties.
  • Resolved client concerns related to home purchases to maintain high satisfaction ratings.
  • Advised and informed prospective clients on current market activities and conditions.
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Developed and maintained relationships with clients through networking, postcards, and cold calling.
  • Reviewed market research data and changed sales plans accordingly.

Retail Pricing Manager

Old Navy
02.2013 - 03.2015
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Defined clear targets and objectives and communicated to other team members.
  • Used customer service skills and analytical nature to resolve customer concerns and promote loyalty.

Graphic Designer

Self-employed
11.2010 - 05.2013
  • Created digital image files for use in digital and traditional printing methods.
  • Met with customers to present mockups and collect information for adjustments.
  • Employed design fundamentals when selecting typography, composition, layout, and color in design work.
  • Utilized Adobe Creative Suite and Microsoft Office Suite to develop creative designs.
  • Created and managed 15-20 print advertisements per month.

Education

Professional Certificate - Graphic Design

Sessions College For Professional Design
Tempe, AZ
2013

Associates - Marketing

Blackhawk Technical College
Janesville, WI
2012

Skills

  • Researching Sales Leads
  • Account Management
  • Strategic Account Planning
  • Sales Tactics
  • Business Needs Assessment
  • Goals and Performance
  • Prioritizing Workflows
  • Overcoming Objections
  • Verbal and Written Communication
  • Managing Multiple Tasks
  • Customer Relationship Management

Timeline

Account Manager

Belvedere
10.2021 - Current

Realtor

First Weber Group Realtors
01.2015 - 08.2018

Retail Pricing Manager

Old Navy
02.2013 - 03.2015

Graphic Designer

Self-employed
11.2010 - 05.2013

Professional Certificate - Graphic Design

Sessions College For Professional Design

Associates - Marketing

Blackhawk Technical College

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Christine Edwards