Handled customer inquiries via phone and documented each case thoroughly, escalating when necessary.
Teamed up with stores to achieve optimal solutions for customers and the company.
Promoted customer retention by resolving customer complaints and issues promptly.
Child Nutrition Supervisor
Tomball ISD
Tomball, TX
07.2021 - 04.2023
Ensured compliance with federal regulations concerning child nutrition programs such as the National School Lunch Program.
Served as a liaison between the district's Food Services Department and other departments throughout the organization.
Trained kitchen staff in proper food safety techniques, including sanitation practices and temperature control protocols.
Assisted with procurement of food service supplies and equipment for the department.
Dietary Assistant
Eating Recovery Center
The Woodlands, TX
09.2020 - 07.2021
Coordinated with vendors to ensure timely delivery of food, beverages, and other supplies.
Maintained inventory levels of all food items and kitchen supplies.
Assisted in the preparation of food items.
Participated in menu planning activities by suggesting new ideas or recipes based on patient preferences.
Merchandising Specialist
Best Buy
Cypress, TX
07.2015 - 07.2021
Organized inventory of merchandise in stockroom, including labeling and tracking items.
Maintained accurate records of inventory levels.
Trained new employees on proper procedures for stocking merchandise.
Created merchandise displays based on planogram.
Performed regular audits of store shelves to ensure accuracy of pricing labels.
Clinical Nutrition Assistant
Houston Methodist
Houston, TX
11.2019 - 09.2020
Performing customer-oriented telephone activities and various background operational duties relating to obtaining room service orders and the entry of meal selections via the departmental computerized software.
Education
Bachelor of Science - Human Nutrition And Foods
University of Houston
Houston, TX
12-2019
Skills
Customer Service
Analytical Thinking
Process Improvement
CRM Software
Conflict Resolution
Adaptability and Flexibility
Certification
Commission on Dietetic Registration, Nutrition and Dietetic Technician, Registered
Timeline
Customer Experience Specialist
Signet Jewelers
09.2024 - Current
Child Nutrition Supervisor
Tomball ISD
07.2021 - 04.2023
Dietary Assistant
Eating Recovery Center
09.2020 - 07.2021
Clinical Nutrition Assistant
Houston Methodist
11.2019 - 09.2020
Merchandising Specialist
Best Buy
07.2015 - 07.2021
Commission on Dietetic Registration, Nutrition and Dietetic Technician, Registered