Christine Elliott
Spring,USA
Summary
Certified professional coder specializing in CPT, ICD-10-CM, and HCPCS coding. Expertise in abstracting and auditing medical codes to ensure compliance with federal, state, and payer regulations. Proficient in data analysis and reporting, effectively managing high-volume workloads in fast-paced remote environments.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Coding Quality Analyst
Optum
02.2025 - Current
- Utilizing DataRAP, Salesforce, and other auditing applications to conduct quality reviews of Level 1 medical coders.
- Monitor coder performance metrics and identify trends, error patterns, and root causes impacting coding quality.
- Collaborate with leadership and compliance teams to maintain consistent coding standards and audit protocols.
- Document audit findings and maintain accurate quality reports within DataRAP and internal tracking systems.
Medical Coder
Optum
05.2023 - 02.2025
- Abstract and assign CPT, ICD-10-CM, and HCPCS codes using clinical documentation and electronic health record systems.
- Review and code medical charts while maintaining strict productivity and quality benchmarks.
- Ensure all coded data complies with federal, state, and private payer regulations.
- Accurately reflect services rendered based on provider documentation.
- Manage multiple competing priorities in a high-volume remote work environment.
Residential Counselor
Saint Dominic Family Services
Bronx, USA
02.2018 - 05.2024
- Provided daily supervision and guidance to eight residents during skill-building activities.
- Assisted management in developing and implementing individualized care and recreational plans.
- Maintained accurate daily case notes and documentation.
- Applied medical terminology knowledge in resident records and reports.
- Recognized by management for exceptional customer service and resident advocacy.
- Responded effectively to crisis situations to ensure resident safety and stability.
- Collaborated with multidisciplinary teams to meet care objectives and deadlines.
Housekeeping Supervisor
Doubletree By Hilton Hotel
New York, USA
03.2017 - 10.2017
- Supervised and scheduled over 15 staff members.
- Managed departmental inventory and supply records.
- Investigated service complaints and implemented corrective actions.
- Trained new hires on procedures and company standards.
Assistant Teacher/ Administrative Assistant
The Garvey UPK School
Bronx, USA
01.2015 - 06.2016
- Prepared correspondence, memos, agendas, and reports.
- Researched and created presentations for administrative use.
- Maintained electronic and manual filing systems.
- Improved administrative processes for efficiency.
Administrative Assistant
Alice Manor Nursing & Rehabilitation Center
Baltimore, USA
08.2014 - 12.2014
- Provided administrative and secretarial support in a healthcare environment.
- Responded to sensitive patient and family inquiries.
- Prepared correspondence, reports, and meeting notes.
- Routed communications to appropriate departments.
Office Manager
Elliott Trading Enterprise
Kingston, Jamaica
05.2008 - 06.2014
- Managed databases, scheduling, travel arrangements, and logistics to ensure smooth operations.
- Provided executive administrative support directly to the CEO.
- Prepared HR and executive documentation to support organizational processes.
- Designed and implemented inventory management system to streamline stock tracking.
- Installed, configured, and troubleshot software and hardware systems.
Education
Master of Business Administration (MBA) - Managerial Analytics & Marketing
Mercy College
Dobbs Ferry, NY05-2019
Bachelor of Management Information Systems -
Excelsior Community College
Jamaica, W.I.05-2008
Skills
- Medical coding (CPT, ICD-10-CM, HCPCS)
- Risk adjustment coding (HCC)
- Chart accuracy
- Compliance standards
- Quality assurance
- Data analysis and reporting
- Healthcare analytics
- Electronic health records (EHR)
- Clinical software navigation
- Microsoft Office proficiency
- Time management
- Team leadership
Certification
- AAPC Certified Professional Coder (CPC), 04/22
- AAPC Certified Risk Adjustment Coder (CRC), 05/22
- Notary Public of Texas valid until 2030
Timeline
Coding Quality Analyst
Optum
02.2025 - Current
Medical Coder
Optum
05.2023 - 02.2025
Residential Counselor
Saint Dominic Family Services
02.2018 - 05.2024
Housekeeping Supervisor
Doubletree By Hilton Hotel
03.2017 - 10.2017
Assistant Teacher/ Administrative Assistant
The Garvey UPK School
01.2015 - 06.2016
Administrative Assistant
Alice Manor Nursing & Rehabilitation Center
08.2014 - 12.2014
Office Manager
Elliott Trading Enterprise
05.2008 - 06.2014
Master of Business Administration (MBA) - Managerial Analytics & Marketing
Mercy College
Bachelor of Management Information Systems -
Excelsior Community College