Christine Farrell
Virginia Beach,VA
Summary
- Over 20 years of organizational experience, strategic planner, project manager, and team leader offering extensive administrative, management, instructional, and leadership skills. Experienced with optimizing management programs through comprehensive analysis and strategic planning. Utilizes project management and data-driven insights to enhance operational efficiency and team performance. Track record of delivering reliable results and fostering collaborative environments. Active DOD Secret Security Clearance. Computer literate.
Overview
23
23
years of professional experience
Work History
Outreach Operation Analyst | Opioid Program Coordinator
Norfolk Community Service Board
01.2023 - 01.2024
- Directed health professionals, clients, or families to community resources that support recovery from mental or physical illnesses, offering access to services including financial aid, legal assistance, housing, employment opportunities, and educational programs
- Coordinated four major city project activities related to Opioid Abatement funding, ensuring funds were allocated and the project proposals were in the guidelines of the Virginia Opioid Abatement Program
- Served as the organization's spokesperson in public interactions, local community events, and meetings, which will further build the brand and encourage local partnerships
- Managed multiple projects simultaneously while maintaining strict deadlines, ensuring successful completion within budget constraints while maintaining a strong focus on customer satisfaction, ensuring timely resolution of issues and implementing proactive measures to prevent future occurrences
Aviation Operations Manager | Branch Operations Manager
United States Navy
01.2021 - 01.2023
- Executed internal management support services in the areas of program cost monitoring, annual fiscal planning, and development of daily work-plans, for the procedural and relationship aspects of various production divisions
- Built and delivered daily productivity plans by reviewing work forecasts, determining productivity requirements, and partnering with other Senior Operations Managers to balance labor
- Directed and supervised team members to ensure productivity and quality standards
- Planned, evaluated, and improved the effectiveness of administrative and management operations, technical programs and policies through regular evaluations, so staff can provide insights into policy effectiveness and identify areas for improvement
- Implement and conducted policies, programs and procedures regarding staffing, recruitment and retention, employee training and development, employee relations, labor relations, pay and benefits administration, retention, retirement, health and safety, Equal Opportunity, and other human resources issues
Training Program Management | Regional Equal Opportunity Manager
United States Navy
01.2020 - 01.2021
- Provided specialized assessments of administrative activities and processes, which enabled managers and other key stakeholders to make informed decisions regarding policy, planning, and program development
- This increased productivity and improved resource utilization
- Assisted the Senior Director by creating and maintaining a positive EO climate throughout the region while supervising, identifying, and resolving of EO sexual harassment and other discrimination problems
- Provided appropriate counseling of individuals regarding HR personnel policies, procedures, and benefits
- Organize and participate in Navy-wide training programs to improve human resources management and service delivery
- Evaluated the effectiveness of HR policies and procedures and monitored the employee recruitment process
- Incorporated the EO policy into all levels of training programs, ensuring that it is a core component of onboarding and professional development sessions
- Regular workshops and scenario-based exercises are used to reinforce its importance and application in everyday situations
Technical Operations Analyst | Quality Assurance Analyst
United States Navy
01.2001 - 01.2020
- Assessed and determined the scope and level of quality activities based on requirements, established priorities, interpreted, and applied general agency quality policies and procedures, and coordinated and consulted with other activities as needed
- Coordinated activities, set objectives, managed risks, implemented change control processes, communicated with stakeholders
- Planned and scheduled deliverables, milestones, and required tasks for the project
- Assist in coordinating project personnel's activities to ensure budget and schedule are met
- Identified and analyzed issues related to the program using descriptive and measurable techniques, providing a clear and objective way to assess program performance, ensuring that decisions are based on data rather than assumptions
- Prepared and presented reports on programs and operations status to leadership and other stakeholders, including supporting and defending proposals and resource demands, providing transparent and concise updates, organizations can build trust with stakeholders and foster a collaborative environment for achieving shared goals
Education
M.A. - Human Services
Liberty University
Lynchburg, VA01.2022
B.S. - Applied Science and Technology
Thomas Edison State University
Trenton, NJ01.2018
A.A.S. - Aviation Support
Thomas Edison State University
Trenton, NJ01.2015
Skills
- Forecasting Techniques
- Planning and coordination
- Process Documentation
- Resource Planning and Scheduling
- Risk Mitigation
- Cross-Functional Communication
- Problem-solving abilities
- Adaptability and Flexibility
Training
- Senior Leadership/Management Academy
- Human Resources & Personnel Management
- Operations Superintendent
- Regional EO Manager
- Executive Administration
- Lean Six Sigma Yellow Belt
- Qualified Mental Health Professional - Trainee
Timeline
Outreach Operation Analyst | Opioid Program Coordinator
Norfolk Community Service Board
01.2023 - 01.2024
Aviation Operations Manager | Branch Operations Manager
United States Navy
01.2021 - 01.2023
Training Program Management | Regional Equal Opportunity Manager
United States Navy
01.2020 - 01.2021
Technical Operations Analyst | Quality Assurance Analyst
United States Navy
01.2001 - 01.2020
B.S. - Applied Science and Technology
Thomas Edison State University
A.A.S. - Aviation Support
Thomas Edison State University
M.A. - Human Services
Liberty University
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