Christine Fitzgerald
San Diego,CA
Summary
To obtain a challenging position where communication skills, creativity, and experience will contribute to an organizations overall vision and success. Excellent team orientation and interpersonal skills. Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Manager
Steak 48 Del Mar
2023.04 - 2023.10
- Alternated training methods to diversify instruction, strengthen learning opportunities, and enhance program success.
- Conducted orientation sessions and organized on-the-job training for new hires.
- Communicated all learning and performance objectives, schedules, and training assessments to upper management.
- Collaborated with other departments to align training programs with organizational goals and objectives.
- Monitored and evaluated training performance to determine quality and cohesiveness.
Manager
Ruth's Chris Steak House
2021.09 - 2023.04
- Front of house and Back of house management experience
- Execute recipes, inventory, sales numbers, waste sheets, product ordering, scheduling, beverage inventory, register close outs, safe pick ups, p & L reports, labor concentration, guest relations, all aspects within venue operation.
- Developed and maintained relationships with customers and suppliers through account development.
- Cross-trained existing employees to maximize team agility and performance.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Manager/Food and Beverage Supervisor
Rosewood Theater at HQNYC
2016.01 - 2020.03
- Responsible for supervising all areas and operations within the venue
- Duties involve; employee scheduling, interviewing and hiring, liquor, product, and food inventory, maintaining health/safety and fire code standards, sales and revenue, day to day register and safe reports
- Assist in organizing, overseeing and writing contracts for private events.
Owner
Diego's Taco Shop
2016.01 - 2017.01
- In charge of all day to day operations; inventory, ordering, client and vendor relations, accounting, scheduling, hiring, cooking, online marketing, website and customer service.
- Established foundational processes for business operations.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Bartender/Bar Manager
Rosewood Theater at HQNYC
2012.01 - 2016.01
- Prepare cocktails for service bar, develop new specialty cocktails, serve and tend to high profile clientele
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Kept bar presentable and well-stocked to meet customer needs.
- Obtained cash bank and stocked service bar to prepare for operation.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Served high customer volumes during special events, nights, and weekends.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
Bartender
Liam's NYC
2010.01 - 2012.01
- Mix and pour cocktails/draft beers
- Maintain high volume lunch crowds and after work (wall street) rushes, develop new drink recipes, oversee liquor supplies and inventory.
- Created attractive bar displays by strategically arranging bottles and glasses.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Developed creative bar menus and drink recipes by researching emerging industry trends.
- Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
Education
Bachelor of Arts -
Pace University
Pleasantville, NY01.2008
Skills
- Knowledgeable in providing and maintaining high quality services to new customers and existing clientele. Over five years experience in New York City Bar Management and Bartending, with 2-3 years experience in Club Management. A vast understanding of regulations for food and drink, employee management, vendor & distributor relations, budgets, payroll and day to day operations.
Certification
- First Aid/CPR Certified
- ServSafe Manager Certfied
- RBS Certified
Timeline
Manager
Steak 48 Del Mar
2023.04 - 2023.10
Manager
Ruth's Chris Steak House
2021.09 - 2023.04
Manager/Food and Beverage Supervisor
Rosewood Theater at HQNYC
2016.01 - 2020.03
Owner
Diego's Taco Shop
2016.01 - 2017.01
Bartender/Bar Manager
Rosewood Theater at HQNYC
2012.01 - 2016.01
Bartender
Liam's NYC
2010.01 - 2012.01
Bachelor of Arts -
Pace University
- First Aid/CPR Certified
- ServSafe Manager Certfied
- RBS Certified
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