Christine Flores
Elk Grove,CA
Summary
Organized Administrative Assistant with 15 years of hands-on experience handling clerical and customer service. Diligent and punctual individual skillful in performing great services to Employer and Customer needs.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Mistretta Associates
Sacramento, California
12.2022 - Current
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Processed invoices for payment using accounting software applications.
- Scheduled appointments between clients and customers and internal staff members.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
- Developed and implemented filing systems, both digital and physical, improving document organization and retrieval efficiency.
- Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
Administrative Assistant
L.A. Hearne Company
King City
09.2017 - 05.2021
- Directed customer communication to appropriate department personnel.
- Responded effectively to sensitive inquiries or complaints.
- Managed inventory to ensure all supplies were in stock and within budget.
- Coordinated appointments, meetings, and conferences.
- Liaised with team members to assist in customer conflict resolution.
- Managed office duties, ordered materials, organized workspaces, answered emails, and made phone calls.
- Oversaw office inventory and timely reordering of supplies.
- Wrote email messages, memos, and business letters for management and proofread documentation to provide error-free correspondence.
- Oversaw invoicing and billing functions, achieving consistent and accurate payments.
- Answer phone calls by the 3rd ring and ask appropriate questions to determine which department or staff member could be of service.
- Managed electronic calendars using Outlook and scheduled meetings, appointments, and conference calls.
- Emailed and mailed invoices and reminders to clients to obtain payments within expected deadlines.
- Performed data import, scanning, or manual keying process to verify invoice accuracy.
- Developed strong professional rapport with vendors and clients.
- Reconciled financial accounts using Agvance software.
Education
Business Administration - Business Administration
Central Cost College
Salinas06-2014
High School Diploma -
Gonzales High School
Gonzales, CA06-1996
Skills
- Sensitive material handling
- 10-key proficiency
- Type 50 WPM
- Mail management
- Phone call answering
- Strong interpersonal skills
- Multitasking and prioritization
- Deadline - oriented
Languages
English
Professional
Spanish
Professional
Timeline
Administrative Assistant
Mistretta Associates
12.2022 - Current
Administrative Assistant
L.A. Hearne Company
09.2017 - 05.2021
Business Administration - Business Administration
Central Cost College
High School Diploma -
Gonzales High School
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