Microsoft Word
Christine Forte
Murfreesboro,TN
Summary
Proven Coordinator at Tennessee Orthopedic Alliance, adept in document management and patient scheduling, showcasing exceptional customer service. Leveraged MS Office to enhance recordkeeping accuracy and efficiency. Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.
Overview
6
6
years of professional experience
Work History
Coordinator
Tennessee Orthopedic Alliance
12.2020 - Current
- Communicated with patients, insurance companies and providers through phone calls, emails and office drives concerning formularies and coverage limits.
- Updated and maintained schedules for patients as well as managed client correspondence.
- Processed new office referrals to correct agencies within 24 hours of receiving notice.
- Oversaw office records and maintained strict document control.
- Reviewed and sent medical records to other physicians upon request.
- Created and maintained medical records from time of admission through patient discharge.
Scrap Manager
Yates Services
01.2010 - 10.2016
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Accomplished multiple tasks within established timeframes.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Coordinated resolution of payroll discrepancies.
- Entered data and utilized Access database and Excel spreadsheets.
- Created monthly Excel spreadsheets to manage client projects and deadlines.
- Excellent communication skills, both verbal and written.
Education
Associate of Science - Health Science
Daymar College
Murfreesboro06.2012
Skills
- Recordkeeping
- Document Management
- Data Entry
- MS Office
- Customer Service
- Insurance Verification
- Schedule Management
- Patient Registration
- Point of Contact
- Medical Terminology
- Consulting
- Patient Scheduling
- Document Control
Software
Next Gen
Excel
Mitel
Timeline
Coordinator
Tennessee Orthopedic Alliance
12.2020 - Current
Scrap Manager
Yates Services
01.2010 - 10.2016
Associate of Science - Health Science
Daymar College
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