Christine Foster
Rowlett,TX
Summary
Dynamic Aesthetic Patient Coordinator/Manager and Medical Esthetician/Laser Specialist with over 20 years of experience, consistently delivering exceptional care and achieving high customer satisfaction rates that drive referrals.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Patient Care Coordinator
North Texas Plastic Surgery
03.2021 - 10.2022
- Streamlined appointment coordination for multi-surgeon practice and medical spa.
- Handled patient inquiries regarding procedures, providing detailed and accurate responses.
- Coordinated patient scheduling to optimize clinic operations and enhance patient flow.
- Facilitated communication between patients and medical staff to streamline care processes.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Collaborated with interdisciplinary teams to create seamless transitions between various stages of treatment plans, enhancing continuity of care.
- Monitored inventory levels of medical supplies and equipment, placing orders when necessary to prevent shortages or delays in patient care provision.
Medical Spa Manager
Luxury on Lovers
01.2019 - 01.2021
- Coordinated customer service scheduling with retail inventory management, enforcing compliance with procedures.
- Promoted skincare treatment menu for special events through targeted social media advertising.
- Implemented procedures for effective scheduling of customer services and inventory ordering.
- Analyzed customer demographics to drive engagement for special event promotions on social platforms.
- Developed and implemented training programs for staff to enhance service quality and efficiency.
- Established marketing strategies to increase client engagement and promote new services effectively.
- Led team meetings to foster collaboration, share best practices, and drive operational improvements.
- Monitored industry trends to identify opportunities for service expansion and competitive advantage.
Patient Care Coordinator
Plastic Surgery Center of Dallas
03.2017 - 08.2019
- Directed pre-op consent acquisition and surgical review activities.
- Arranged post-op follow-up appointments to support patient health.
- Administered both pre- and post-surgery care, focusing on patient well-being.
- Developed patient education materials to support informed decision-making regarding treatment options.
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
- Delivered excellent patient experiences and direct care.
- Ensured compliance with healthcare regulations and patient privacy laws, maintaining safe and confidential environment.
- Monitored patient progress and adjusted care plans as necessary, contributing to improved health outcomes.
Med Spa Coordinator
Lone Star Surgery & Aesthetics
05.2015 - 05.2017
- Orchestrated daily operations of medical spa including patient consults with pre/post care treatments.
- Tracked inventory of retail skin care products, while in charge of purchasing and scheduling injectables.
Sr. Aesthetician
Warren Katz M.D.
01.2011 - 01.2013
- Conducted all daily operations of the medical spa.
- Scheduled and ran skin consultations and was responsible for overall skin care purchasing/receiving.
Medical Spa Director
Plastic Surgery Center of Dallas G. Stagnone M.D.
01.2007 - 01.2011
- Ran daily operations of the medical spa, having administered all laser and med spa procedures.
- Took pre- and post-op photos, while coordinating all surgery patient post-op appointments.
Medical Spa Coordinator
Farhad Niroomand M.D.
01.2005 - 01.2007
- Spearheaded daily medical spa operations including the administering of all laser and spa procedures.
- Assisted physician with room prep and patient exams, surgeries and overall procedures.
Esthetician/Laser
Kent C. Hughes M.D.
01.2003 - 01.2005
- Consulted for patient cosmetic surgery procedures with pre- and post-surgery consultations.
- Oversaw silicone breast implant study to ensure the M.D. was better equipped for procedures.
Sr. Technician-Training Coordinator
Renaissance Laser Cosmetic Center
01.1999 - 01.2003
- Trained new hire technicians, while coaching junior techs.
- Implemented protocol through training manuals, while administering all laser procedures.
- Trained and mentored junior technicians in operational procedures and safety protocols.
- Spearheaded training programs focusing on new technologies, elevating team expertise and service quality.
- Provided exceptional customer support, resolving technical issues quickly and efficiently.
- Ensured compliance with industry regulations by regularly reviewing safety procedures and conducting audits as necessary.
Education
High School Diploma - undefined
City, State-2 - Esthetics
International Beauty College
Dallas, TexasSkills
- Purchasing Inventory Control Makeup Application Budgeting Sales Esthetic Laser Treatment Dermabrasion Body Waxing Retail Sales Payroll Office Management Upselling Botox Experience Teaching Medical Records Research & Marketing Medical Scheduling Microsoft Word Management Event Planning Medical Office Experience QuickBooks EMR Systems Vasculight Epilight Quantum Lumenis One Diode Lumenis Ultra Pulse Encore Microdermabrasion Cellulite Therapy Acne Treatments Derma Genesis Derma Med Mega Peel Vibraderm Vascular Laser Therapy Anti-Aging Laser Therapy
Certification
- Esthetician License
- Cosmetology Continuing Education April 2023
- Botulinum Toxin Training Houston, TX. – November 2016
- Complete Dermal Filler Training Houston, TX – November 2016
CUST
- [DATE HERE]
- [DEPARTMENT/PERSON ISSUING JOB NAME HERE]
- [COMPANY/ORGANIZATION NAME HERE]
- [COMPANY/ORGANIZATION ADDRESS HERE – INCLUDING BUILDING/SUITE #]
- [CITY, STATE AND ZIP CODE HERE]
- Dear [PERSON/DEPARTMENT NAME/GENERAL TERM (E.G. HIRING MANAGER)]
- As a longtime Aesthetic Patient Coordinator/Manager and Medical Esthetician/Laser Specialist with over 20 years of experience, I am eagerly applying for Medical Esthetician position at [state company’s name]. I have the passion and purpose for this role that I know will shine.
- I have spent the last several years as a Patient Care Coordinator and Medical Spa Manager for a host of different companies and Medical Doctors, always overseeing patient schedule and ensuring that their satisfaction rate runs incredibly high. As a licensed esthetician, I have full laser care experience and an accomplished record of boosting the number of customers due to their overall satisfaction.
- I pride myself in precision and care with pre- and post-op surgery and that patients overall know what to expect every step of the process.
- After reading the details of this job post, I’m confident that I could bring great innovation, leadership, organization, execution and experience to this role. I am available for an interview at your earliest convenience. Thank you for your time and consideration.
- Best regards
- Christine Foster
- [Enclosed: Resume]
Timeline
Patient Care Coordinator
North Texas Plastic Surgery
03.2021 - 10.2022
Medical Spa Manager
Luxury on Lovers
01.2019 - 01.2021
Patient Care Coordinator
Plastic Surgery Center of Dallas
03.2017 - 08.2019
Med Spa Coordinator
Lone Star Surgery & Aesthetics
05.2015 - 05.2017
Sr. Aesthetician
Warren Katz M.D.
01.2011 - 01.2013
Medical Spa Director
Plastic Surgery Center of Dallas G. Stagnone M.D.
01.2007 - 01.2011
Medical Spa Coordinator
Farhad Niroomand M.D.
01.2005 - 01.2007
Esthetician/Laser
Kent C. Hughes M.D.
01.2003 - 01.2005
Sr. Technician-Training Coordinator
Renaissance Laser Cosmetic Center
01.1999 - 01.2003
High School Diploma - undefined
-2 - Esthetics
International Beauty College
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